Reviews (56)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
July 29, 2024

We are relatively new to Drip, and have been really pleased with our decision to move across - the people and the support have been top class, also we have been on a number of training sessions as part of our start-up phase which has increased both our knowledge and the effectiveness of our email strategy. We are already seeing the positive results in our email metrics.

I would highly recommend Drip to those of you who are sending out regular emails with no real plan or breakthrough strategy - the people at Drip will guide you along to a new journey of success.

TechExpress
South Africa
2 months using the app
February 6, 2024

I would recommend Drip above any other provider I've used, and as a MarTech consultant... I've used a lot. Far and above Klaviyo and Mailchimp, in my opinion. Their automation is really powerful and allows me (and my clients) to really finetune the customer experience for where THEY are in their journey with the brand.

Drip stands out because many CRM/email providers are either highly technical (meaning you need the tech savvy) OR are very easy to use but lack great features. Drip is the only provider I've found that can do great with "easy button" items out-the-box, but also has a robust back-end that allows for more complex editing. Highly recommend to anyone and everyone.

Campbell Corps - Official Store
United States
Over 3 years using the app
January 11, 2024

We went from sending all emails on hubspot -> using drip which saves us a few thousand dollars each month. Drip is easy to use, aesthetics and function of the platform are great, and their support chat is soooo helpful. They're available almost instantly during their work hours. It's been a lean yet powerful email marketing tool for us as a growing start up! Can't recommend enough

Whealth
United States
Almost 2 years using the app
September 14, 2023

We migrated over from another ecomm email service and have been incredibly impressed with the customer service and simplicity to use. Highly recommend for the best bang for the buck.

Compete Every Day
United States
5 months using the app
May 7, 2021

The drip platform and Shopify integration is brilliant. We've been using them together for the past 18 months or so and have a number of automations running. Their support is also great. You won't be disappointed.

Beards & Daisies
United Kingdom
Almost 2 years using the app
May 14, 2021

I'm just getting started but Drip seems to be the email service provider for me (business owner, multiple hats)! Super user friendly and the analytics are easy to read

May Flowers
Canada
8 days using the app
Drip replied May 17, 2021

Thanks, May Flowers! Glad you're loving how user-friendly Drip is—especially for someone who is wearing so many hats. That's music to our ears.

(Oh, we're diggin' your "Dried Collection" of arrangements. They're incredible!)

October 15, 2019

Drip is really great at setting up automated emails. The revenue dashboards are cool to see what emails are bringing in $$.

Hay Kings
United States
7 months using the app
Drip replied January 9, 2020

Thanks, Hay Kings! We agree with you all. The way we surface information in your account dashboard makes it easy to track your revenue and overall account performance.

May 14, 2021

I'm about 6 months into using DRIP with Shopify. It's a powerful toolset that lets you access customer segment for targeted email coms. I have a c 90k mailing list and the brilliance of DRIP is that i can segment that list down with a handful of logic statements to a tiny focused group that i know are on the cusp of a purchase and only require the lightest of nudges to pull the trigger. I drive about 30k of monthly revenue from it, you can work out the ROAS for yourselves. It's easy to use, quick to learn, the staff are responsive to requests and the reporting is accurate and simple to digest. Once you've factored in your attribution into the wider scheme of GAnalytics ecommerce reporting it's a beautifully effective addition to any marketers toolbox. Oh yeh, 6 months in, it's never fallen down on me once. I wish all store apps were this good.

Evolution Power Tools UK
United Kingdom
Over 1 year using the app
May 19, 2021

We've had amazing success using Drip to manage our customer communications to our email database. A solid Shopify integration, a strong ROI, and solid support to boot!

ST Online, Inc
United States
About 2 years using the app
May 26, 2021

Drip makes everything so much easier and the customer support is wonderful! I highly recommend using Drip.

SubarzSweets
United States
18 days using the app