Reviews (101)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 29, 2025

Incredibly helpful customer services team. When we raised a small issue with our setup, Marc fixed the issue really quickly and kept us up to date during the whole process. Would highly recommend

Pretty You London
United Kingdom
12 months using the app
May 19, 2025

This has been the perfect app to enhance our gifting strategy. We've been so happy with it. It was a bonus to find out our customers were already using the app, but now we can make it easy on our site.

HAMMITT
United States
About 1 month using the app
May 8, 2025

This app is a great addition to our ecommerce store. It was easy to install and customize with our branding.

HART
United States
8 days using the app
April 2, 2025

Stan was super helpful adding a small adjustment to the look of the Drop the hint button.

Bell and Bird
United States
2 months using the app
March 28, 2025

It was easy to install and my first time contacting support was quick and helpful. Would recommend

ilMio Jewelry
United States
8 months using the app
March 20, 2025

So far the app has been great and the customer service has been even better!

Christie Nicolaides
Australia
8 days using the app
January 28, 2025

So far, so excellent. Have had great support from Marc to bring the templates into line with our brand identity, and super happy to have this process be so simple to integrate into the website without anything external. Definitely worth using.

UNDERLENA
New Zealand
11 days using the app
November 10, 2024

This app is perfect to download for your shopify store! Marc was super helpful with installation and set-up to ensure the 'Drop a Hint' button matched the rest of our site!

The team were super responsive and helped us set the app up in no time!

Super useful, super quick set-up and amazing communication from the team

FINERRINGS
Australia
About 3 hours using the app
March 11, 2024

A great app once you get it up and running! The team were helpful in assisting us with customisations so that it integrates more seamlessly with the rest of our site.

Grew & Co
Australia
3 months using the app
November 28, 2023

Excellent customer service. We've been using Drop a Hint for the last two years. I had some issues while switching to their new app, and I received a prompt response with a resolution. Thank you, Marc, for your assistance!

Keanes Jewellers
Ireland
3 months using the app