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We used this app in the past and had to remove it for some time. We just added it back to our website and the customer service was great. They helped us set it up very fast. Thank you!
We are so happy you are pleased with our brand-new and much-improved version of the app. Our team is here to help you with whatever you need,
Had the old app and just updated to the new. Haven’t yet had a chance to use it, but support couldn’t have been more helpful getting me transitioned over and set up. Incredibly grateful - thank you so much!
Thank you for updating to our Drop A Hint 2.0 app and for sharing your feedback. We're glad to hear that our support team was helpful in assisting you with the transition and setup process. Your positive experience with our support is greatly appreciated. If you have any questions or need any assistance as you start using the new app, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for your gratitude, and we're excited to have you onboard with the new version of our app.
We needed a fully customisable HTML/CSS solution to create continue brand aesthetics across our store, we couldn't find any other solution that allowed us to do this, so we are very happy to have found Appsolute.
Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that our app has provided you with the fully customizable HTML/CSS solution you needed to maintain consistent brand aesthetics throughout your store. We understand the importance of aligning your brand and appreciate that our app has met your specific requirements. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app (Appsolute), and we're here to support you in creating a cohesive and visually appealing brand experience for your customers.
While we initially had some back and forth with the development team to get this up and running, they ultimately were very collaborative with us to get this customized in the exact way we wanted. We are excited to see how our customers engage with this new tool!
Thank you for your feedback on our Drop A Hint 2.0 app. We appreciate your patience and collaboration during the initial setup process. We're glad that our development team was able to work closely with you to customize the app to your exact specifications. We share your excitement in seeing how your customers will engage with this new tool. If you have any further questions or need any assistance along the way, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in making the most out of this customized solution.
We used Drop a Hint to allow users to send email "hints" of products they want. When we needed custom work based on our Shopify product setup, the Drop a Hint team (including Stan, the CEO) was responsive and easy to work with. Truly appreciate the flexibility of this app.
Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you utilized Drop a Hint to enable users to send email hints of products they desire. We're glad that our team, including our CEO Stan, was responsive and accommodating when you needed custom work based on your Shopify product setup. We aim to provide flexibility and support to meet your specific needs. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we truly appreciate your support and satisfaction with our app.
We are extremely happy with the Drop a Hint app! It was easy to add on and is very user friendly from our end and for the customers to use. We've already seen increased use of it with our clients. We like the customization ability for the message and the reporting options. Overall, we are very pleased with this app!
Thank you for your wonderful feedback and for choosing our Drop A Hint 2.0 app! We're delighted to hear that you are extremely happy with the app and that it has been a user-friendly experience for both you and your customers. It's great to know that you have already observed increased usage and found value in the customization options and reporting features. We're committed to providing you with an excellent app and are here to support you every step of the way. Thank you again for your positive review, and we look forward to continuing to exceed your expectations with our Drop A Hint 2.0 app!
I just started using the app. I am trying to enable text messaging, and the requirement to enable it is to leave a review. The app seems fairly comprehensive and usable so far. There doesn't appear to be an easy option to edit the cap, or even a hard to find option. I would like to have control over the max amount I spend on this app. I have nothing more to say at this point.
Thank you for sharing your experience with our Drop A Hint 2.0 app. We appreciate your feedback. We're glad to hear that the app appears comprehensive and usable to you. Regarding the requirement to leave a review to enable text messaging, we understand your concern and apologize for any inconvenience caused. We value your input about the cap option and having control over your spending on the app. Your feedback is valuable to us as we continually work to improve our app and provide more customization options. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our app.
The app team on this app is so incredibly helpful. The admin isn't the most intuitive and the help documents don't really exist but the team that supports this app more than makes up for anything that is missing. The chat feature is crucial and the team is extremely responsive. I had a lot of specific requirements for this feature and they went above and beyond to help me create the desired experience for our brand. I'm excited to introduce this new revenue stream to our site.
Thank you for sharing your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that our app team has been incredibly helpful to you. We apologize if you found the admin interface less intuitive, and we appreciate your understanding regarding the lack of comprehensive help documents. However, we're glad to know that our responsive support team has more than compensated for any missing information. It's fantastic to hear that the chat feature has been crucial for you, and our team has gone above and beyond to assist you in creating the desired experience for your brand. We share in your excitement to introduce this new revenue stream to your site. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to support you and ensure the success of your brand.
I have had to ask for assistance in installing the app due to cookie glitches. but seems to be working ok now. I have asked for assistance in adjusting spend cap on the hints, as we are charged per 'hint'... it would worry me that bot or spam users could rack up huge bills with this app. waiting on reply. currently adding the text feature but they will not let you add it without ' leaving a review'. I haven't got the app fully working yet so it's a bit early for a review but I had no option.
Thank you for your feedback on our Drop A Hint 2.0 app. We apologize for any inconvenience you experienced during the installation process and appreciate your patience. Our team is dedicated to providing excellent customer support and we're actively working on addressing your concerns regarding the spend cap on hints. We understand the importance of cost control and ensuring a positive experience for our users. Regarding the text feature, we apologize for the inconvenience of leaving a review before fully testing the app. We appreciate your understanding and rest assured that your feedback is valuable to us. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're committed to providing you with a successful and satisfactory experience.
This app has been fantastic and our customers love it. We are a jewelry business and we keep seeing fantastic results. Especially now as the holidays are about to ramp up. The developers and owners of the app are SO responsive, they call you back, they help fix issues and they truly care. Not many apps do this -- so we have been grateful for them as we have a lot of customizations. They also helped us do the development since our team did not handle the bandwidth. They were able to meet our deadline and we are so happy because sales keep pouring in! Amazing app - highly recommend!!
Thank you for your enthusiastic feedback about our Drop A Hint 2.0 app. We're thrilled to hear that it has been fantastic for your jewelry business and that your customers are loving it. It's great to know that you're seeing fantastic results, especially during the holiday season. We pride ourselves on our responsive customer service, and we're glad that we've been able to assist you with any issues and customizations. Meeting your deadline and helping you with the development process was a priority for us, and we're delighted to see that it has led to increased sales for your business. We appreciate your recommendation and are grateful that you chose our Drop A Hint 2.0 app. If you have any further questions or need assistance, please don't hesitate to reach out.
