Reviews (6,405)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.
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Dser was incredibly helpful in guiding me through the mapping process between my dropshipping store and AliExpress. They helped remove unnecessary items and made sure everything was set up correctly. The entire experience was smooth, professional, and easy to understand. Their customer service was excellent, and they were patient, knowledgeable, and efficient. Overall, I had a great experience and truly appreciate their support. Highly recommend!
Hi there,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Haven’t worked with them for a very long time, but they areVery helpful and their team follows up to make sure all is well so far so good for me.
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
molto utile il servizio help center
Hi SHEYLOH,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Dsers is complicated and as much as I hate having to deal with texting to resolve issues I have received the best customer service under these circumstances....if they upgrade to phone assistance...they would be top knotch but until then...the experience was still very good...the only reason I did not give 5 stars is because of the lack of live phone support
Hi,
Thank you for your feedback! We truly appreciate your suggestions regarding improving customer service. Our team is always working to improve the user experience, and your input is valuable in that process.
If you need any further assistance, feel free to reach out!
DSers Team
Still working out how to use it properly as my first order went wrong but i used the chat support and Wendy was fantastic in helping me figure out what went wrong. Only 4* for now but will update once i have successfully placed and received my first order. for now though, all is looking good!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
We've been using DSers since Oberlo was sunsetted and not only were they super helpful during the transition, we now fulfill orders at lightning speed compared to when we were using Oberlo. I dropped 1 star because sometimes you receive someone who is entirely unhelpful, like Irene, who not only didn't know how to help but continually gave me incorrect information rather than asking for someone to help her. But I waited until the next shift and received above and beyond service from Myra. She even pointed out an additional setting that would make our lives easier. Thank you Myra!! I have usually had good service from DSers so hopefully the team can provide better training for newer reps.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with DSers, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I just started using this app for my store , a good interface and ease to find producs , good response in customer support
I received great and speedy customer service from Zico at Dsers
Hi,
Thank you for taking the time to leave a review! We're glad to hear that Zico was able to assist you quickly and effectively — our customer service team is always here to help with speed and professionalism.
Don’t hesitate to contact us again if you need further support.
DSers Team
Elora is very helpful, I'm putting 4 star because the app has some bugs and can have a more user friendly UI
Hi,
Thank you for your feedback and for recognizing Elora’s helpfulness! We truly appreciate your suggestions regarding the app’s interface and bugs. Our team is always working to improve the user experience, and your input is valuable in that process.
If you need any further assistance, feel free to reach out!
DSers Team
"Tiffany" Thank you so much dear. You are really helpful & kind l really appreciate your immediate response & help. Many thanks to you dear.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
