Reviews (28)
Refine
-
By rating
Hopeless, I'm coming to Shopify to Business Central wanting to migrate xero too. I cannot even get it to import the item list properly. I had expected a lot more from this integration, I cannot even simply delete a load of items its imported, no vendor names etc etc. Think they need to work on this before its ready for the real world.
Dear Rococo Jewellery,
Thank you for your feedback, we are sincerely sorry about your experience importing products to Business Central.
There are options to perform a bulk deletion, you can get help from a Microsoft Partner. You can find a Microsoft partner with Dynamics 365 Business Central experience here: https://dynamics.microsoft.com/partners/find-a-partner/.
Consider creating a new company and reimporting the products you need. You can always use the Copy Company or Copy Environment features, which make the testing process low risk. We listed various testing strategies here: https://learn.microsoft.com/dynamics365/business-central/shopify/get-started#testing-strategies.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
we are having difficulty in installing the application and unable find any assistance. pls provide a contact point if possible
Thank you for reaching out.
Business Central is sold and implemented through a global network of Dynamics 365 partners with industry expertise. Contact a partner for consulting and other services. Your Microsoft partner is a valuable resource. If you don’t have one, you can use the Contact a Microsoft partner form (https://go.microsoft.com/fwlink/?linkid=828707).
Business Central offers a free trial. There are two ways to access the trial version, depending on your location. If you are in a country where Microsoft offers official localization, you can follow one path. If you are in a country where localization is handled by partners, you'll need to follow a different path. For more information about free Dynamics 365 Business Central trial see https://learn.microsoft.com/dynamics365/business-central/trial-signup
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
Hi, we collect taxes (price excluding VAT) and duties at the checkout, but they are not syncing to sales orders in the Business Central... Is the connector not capable to capture these two information from Shopify to NAV under our situation? Thanks!
Greetings. From what you described, it sounds like you need to adjust some settings in the tax area. Please refer to the help article “Set up taxes for the Shopify connection” (https://learn.microsoft.com/dynamics365/business-central/shopify/setup-taxes). We also recommend working with your Microsoft partner who is familiar with your Business Central version and can advise you on the right setting that suits your local, industry and process needs with respect to additional apps and customizations done on your Business Central. Please contact us via in-app support if you need help finding a Business Central partner in your area.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
Works perfectly keeping our Shopify Store in sync with Microsoft Business Central
Thank you – we are happy to hear that you had a great experience!
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
Works great when it comes to syncronisation between Business Centra inventory and Shopify's inventory. If you have the knowledge, it is possible to tailor make it according to you needs
Thank you for your review – we are constantly improving the connector between Business Central and Shopify based on customer feedback, recently we have introduced returns and refunds orders.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
Syncing data between Shopify and Business Central is fast, accurate, and requires minimal oversight. It has noticeably improved our operational efficiency. A reliable tool that does its job well.
Thank you for the kind words! We are happy to hear that the connector has been reliable and is helping improve your day-to-day operations.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
Segunda vez que en Business Central me indica que el concetro debe ser actualizado en Shopify y no existe ninguna opcion para actualizar. Cada vez que se actualice debere desinstalar la aplicacion y volver a instalarla?
Thank you for reporting that.
Shopify releases a new API version every three months at the beginning of the quarter, and supports each version for 12 months. The updated versions might contain important changes, so it's important to uptake Shopify API versions in major releases of Business Central. Typically, new versions of APIs increase stability and security, and enable additional capabilities.
It means that The Shopify connector released in 2024 release wave 2 (October 2024) relies on API 2024-07, which is supported until July 1, 2025. To continue to use your integration, you will need upgrade to the latest version of Business Central before this date. For example, the Shopify connector released in 2025 release wave 1 (April 2050) uses the Shopify API that was released in January 2025 and can be used till January 2026.
To upgrade connector you also need to upgrade Business Central. We are exploring option how to align Shopify, Business Central the Shopify Connector release cycles to reduce impact on your operations.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
Connector has a lot of features, but I can't get correct vat calculation to work. Prices are including vat, but creating the BC sales order vat is calculated and also with the wrong Country-VAT, that is set in the template.
Thank you for your feedback! From what you described, it sounds like you need to adjust some settings in the tax area. Please refer to the help article “Set up taxes for the Shopify connection” (https://learn.microsoft.com/dynamics365/business-central/shopify/setup-taxes). We also recommend working with your Microsoft partner who is familiar with your Business Central version and can advise you on the right setting that suits your local, industry and process needs with respect to additional apps and customizations done on your Business Central. Please contact us via in-app support if you need help finding a Business Central partner in your area.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
Nice connector but we cannot access your invoices created by Business Central in Shopify which is very disappointing.
UPDATE 12/10/2024
After implementation, we are much more satisfied and look forward to the new features with excitement.
Thank you for your feedback! We are glad to hear that you like Shopify Connector for Business Central.
We also have exciting news to share – the feature you are missing is coming in our next release. You can find more details here: https://learn.microsoft.com/dynamics365/release-plan/2024wave2/smb/dynamics365-business-central/export-posted-sales-invoices-shopify .
If you have more suggestions for new features and capabilities, you can always provide them on the Dynamics 365 Ideas site (https://aka.ms/bcIdeas). Your input goes directly to Business Central's engineering backlog for investigation and prioritization.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
It will be a nice connector. For the moment, whenever we synchronize an order with fulfilled status (both online and POS) the "location_id" in the Shopify order is wrong. We have to use an extra API call to "fulfillment_orders" method to get the correct location_id.
We appreciate your input, and we are glad to hear that you found a solution for your issue.
As your feedback sounds very similar to support case you submitted, we are not sure if you received our reply. Let us duplicate some of information here as it might impact your solution.
Be aware that the Location in the header field is being deprecated and replaced by information from Fulfillment Orders. See documentation to Shopify APIs: https://shopify.dev/docs/api/admin-graphql/2024-01/objects/Order#field-location.
Connector works exactly as recommended and uses information for Fulfillment Orders.
In cases when fulfillment happened on Shopify closed fulfilment orders are not imported, which in some cases (think of POS scenarios with multiples stores) led to undesired behaviour. The adjustment of connector will be available with next minor updated (24.4).
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
