Easify Custom Product Options

We set up build-your-own product options with Easify, and the support has been excellent. Sally worked with us today on an issue we found while testing and had it fixed quickly, while we kept working on other products. Customers can now choose their options and add-ons and see the price update as they go. For a small business selling high-ticket custom products, that responsiveness makes a real difference. Highly recommend.

Very responsive customer service, it surpassed all expectations in a world filled with AI agents.
I needed customer options added to our packing slips.
I sent an email and then noticed the 24/7hr chat option so tried that too.
The call was picked up immediately and passed to a live agent, their staff edited our template in a few minutes. My email was responded to in 5 mins with instructions on how to fix the issue myself.

I've really enjoyed using this app over the years. The staff are always friendly, professional, and quick to resolve any issues I have. The only feature I wish the app had is the ability to upload an image for add-on features when they’re displayed in the cart.

We've had a great experience with this app for our needs. There have been a few small issues over the couple of years we've been using them but they are very responsive and are able to fix the issues quickly. We'll be finally upgrading to a paid version soon and think they'll be a good partner.

Been using this for well over a year and it works great! I love having endless options! It also makes making a change to those options so much easier than doing them one at a time. When we need help, they are fast and friendly! Thank you again!

We've been using the app for a number of years now, it's brilliant, and the team have been really helpful in resolving a minor issue within a few hours of us contacting them too.

Been using this for a while now, it's really important for me to have customisation on my products, and easify lets me do this really easily! Anytime I've had issues, I just reach out via live chat. Lucy is very responsive, and fixed my issue for me within 10 minutes! I'd spent 2 hours trying to fix it myself, and she did it in 10 minutes!! Definitely recommend!

I've been using EO for a year or so and every time I have had any issue, they have fixed it very fast! Great app with lots of features. Worth the sub.
Great job, everyone and thank you for always taking care of us!

We recently started using Shopify for our personalized products website and needed an app to help us manage the customization process. That’s how we discovered Easify Product Options.

Did we encounter some challenges? Yes.
Did we receive the support and guidance we needed? Absolutely—every time!

Even while we were using the trial version, the Easify team was always helpful, responsive, and quick to assist us.

I highly recommend this app to anyone running an online store that sells personalized products.

Thank you, Marina, for helping me customize the placement of one of my text options! I have been using this app for a while now and I love all of the options you can create for your products. The user interface is very cute and clean as well! Definitely recommend!