Reviews (414)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

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Merchants describe this as a powerful yet approachable shipping solution, especially for small businesses handling complex or international logistics. They highlight smooth Shopify syncing, strong international features (tariffs, duties, customs forms), competitive rates, and flexible options at checkout. The rules builder and advanced logic are praised for multi‑warehouse routing. Tracking tools and integrations work well, and many commend responsive support that even manages carrier communication.

October 8, 2026

I’ve been a loyal Easyship user for a long time! Syncing orders and handling invoices/bills is super smooth. Their live chat is fast and effective. I usually dread dealing with courier customer support, but Easyship handles that bridge easily—definitely way better than what AI can do lol.

Loresum Watches
Hong Kong SAR
Over 1 year using the app
September 28, 2026

Easyship gave us extra help getting multiple warehouses online and since then it's been working without any complaints or issues. Issue-free integration is the best kind!

PrimeGENIX
United States
About 1 year using the app
September 14, 2026

Easyship has become my go-to for Shopify fulfillment. I’ve worked with them across two different companies, and they’ve been a great partner through everything from a complex crowdfunding campaign to ongoing US fulfillment and container imports.

With the first company, they helped us fulfill a fairly complicated crowdfunding campaign out of Hong Kong before we moved to their US distribution center. With the second, we’ve used their US distribution operations and had them handle container imports from China. Having that range of support has been a huge benefit.

The Shopify integration has been excellent, and communication has been a real standout. A special shout-out to Conor, who has been responsive, helpful, and great to work with. Having a dedicated person who knows your account makes a big difference.

I also appreciate the different ways to get help: in-app AI chat, live support chat, and a dedicated account manager. There’s always someone to turn to when a question comes up.

Their pricing and access to different shipping options are better than most other fulfillment programs I’ve seen. After working with Easyship across two businesses and some fairly complex logistics, I’m happy to recommend them to anyone looking for a reliable Shopify fulfillment partner.

Cryomedics
United States
8 months using the app
September 10, 2026

I really enjoy using Easyship because of the number of features and options it offers compared with other shipping platforms I’ve used. The platform is easy to navigate, especially if you’re already familiar with shipping, and I love having the ability to do things that aren’t always possible elsewhere, such as combining orders and having more flexibility with how shipments are managed.

My experiences with support have varied, but I recently had an urgent issue and one representative truly went above and beyond to help me. They responded quickly, understood the urgency of the situation, and made a real effort to get it resolved, which I really appreciated.

Overall, the features and flexibility of Easyship are what really stand out to me, and having such a positive experience with this particular representative made an important difference as well.

Oh Honey Silhouettes
Canada
Almost 2 years using the app
Edited September 2, 2026

Very good support, so very happy at the moment with the app and support. Like the way it selects the best shipping option having entered my parcel sizes and weight and rules to select those. One thing missing is being able to pay for a collection from Royal Mail UK, I have to do that separately

Chartley Chucks
United Kingdom
19 days using the app
October 23, 2026

Joseph Chettri really came through for me in helping us out with our Easyship account. Give that man a raise! Thanks, Joseph!

Winterblade
United States
Over 4 years using the app
October 6, 2026

Very attentive customer success team. Easily integrates with Shopify, and Passport. All around great app.

Pleasures
United States
Almost 2 years using the app
July 1, 2026

Really helpful in navigating the ongoing tariff and duty changes across the EU and USA. They helped us implement solutions to prepay duties, ensuring a seamless customer experience without unexpected charges on delivery. They were quick to respond, thoroughly investigated our queries, and even carried out trial testing to confirm everything worked correctly, giving us extra reassurance throughout the process.

Dark Room
United Kingdom
Over 3 years using the app
October 3, 2026

easyship is an exceptional service, they make shipping super easy and super fast, saving you loads of time and boosts your business's effeciency, couldn't recommend it more

ArcticFur
United Kingdom
About 3 years using the app
October 2, 2026

It is very user-friendly and easy to connect to various integrations. Shipping rates are also very affordable. I recommend it.

Maxima Household
United States
10 months using the app