Reviews (72)
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Incrível.
Suporte extremamente bom e funcional e app de fácil uso e fica bonito no uso da Shopify
Hi!
Thank you so much for your wonderful review! 😊 We're delighted to hear that you find our app easy to use and that you're happy with both its appearance and our support. Your kind words mean a lot to our team!
We're always here if you need any assistance!
Best regards,
Alyona | NexusMedia Support Team
Perfect app - good value for what it does and extremely responsive customer service from Alyona
Hi,
Thank you so much for the review! It's great to know you like the app and our service! ❤️
If you need additional help, store customization, or have any questions, just contact our 24/7 support team. We are always nearby to assist you.
Best regards,
Dmytro | NexusMedia Product team
Excellent app if you're looking to add product videos. I was using shopify's own YT embed and was getting 'video unavailable' in a lot of devices. This app fixed it.
Devs are also very helpful and respond quickly to support emails. Would highly recommend.
Hi there,
Thank you so much for the great feedback! We highly appreciate it.
It was a pleasure to assist you.
Should you need additional help or have any questions, feel free to contact our 24/7 support team. We are always nearby to assist you as soon as possible.
Best regards,
The NexusMedia team.
Responsive and efficient customer service!
Hi,
Thank you for the great feedback! We appreciate it!
If you need further help or have any questions, please get in touch with our 24/7 support team. We are always here to assist.
Best regards,
The NexusMedia team.
Like most Shopify apps, this one required some adjustment after installation. The support team was very responsive and resolved our issues quickly.
Hi,
Thanks for the review and warm words.
If you need further assistance, contact our 24/7 support team.
Best regards,
The NexusMedia team.
This is a simple and intuitive app, works exactly as it says and meets my video needs perfectly. Their support is top notch. Fast turnaround. It didn't work completely right after the install. App support responded to my support even on a Sunday via email, and was able to get the issue fixed in a timely and effective manner. Thank you.
Works great! Easy to use... Had a few problems at first but i contacted the support and they was very responsive to my inquires and issues. Thanks!
This app works really well. We have been using it for a long time now without any issues. Developers are very friendly, they helped with playing videos on loop and also with displaying different video sizes. We are working on adding new videos all the time as products with embedded videos generally preform better. I would encourage every store owner to give this app a go.
Adds videos to your product images quite easily. Great customer support! We had a few formatting issues at the beginning, but their dev team solved them quickly. Fast forward almost a year, we had a weird occurrence of product description text going behind the product images due to something in the app's coding. Again, their customer support and dev team was on top of it, solved the issue quickly, and without hesitation.
Had trouble when installing the app, but the awesome customer service immediately accessed my account and fixed the issue. Great app, highly recommended.
