CedCommerce eBay Integration
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Reviews (922)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this integration as reliable and time‑saving for syncing Shopify with eBay, even for large catalogs. They highlight accurate inventory and order sync, quick listing, and smoother multichannel operations. Many praise hands‑on onboarding, live chat, and screen‑sharing support that quickly resolves issues and eases the learning curve. Merchants report successful migration from other tools, good pricing, and tangible sales gains.
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It's quite labour-intensive to create multiple templates for each item. Previously on the old eBay app, you could select the item then fill in the required fields eBay needs on top of what Shopify has. With this app, you would have to review the item, then open another tab to create the product template and create the shipping template, then check that the templates were applied to the product. Several times that I had a support issue related to pricing or inventory not being synced, and it would take several weeks to resolve. The worst feature is the title matching between eBay and Shopify which doesn't work, and defaults to SKU matching no matter how many times I mention that I enabled title matching, support kept saying it was using SKU matching. One of my price syncing issue was found by support as being caused by a "pending offer" on eBay, but that offer was already declined long ago, then they gave up and told me to update the price manually on eBay. One month later, one of their representatives sent me an request to use their "site optimization" services because they found my site running slow. This last part frustrated me because they failed repeatedly to provide me with core functionality needed from their eBay app, and tried to upsell on other services.
I'm going to be honest and say I do find this app quite difficult to use compared to direct via eBay, but that's most likely because of the number of varying products I have. What I can say without hesitation is that the customer support is very supportive indeed. It is amazing that they always fix the problem, and are always happy to send screenshots and explain.
Overall, I am very happy, and cannot wait to get a hang of all the terminology.
Hello COCOSTUDIOS,
Thank you for your honest review! We understand that our app can be challenging to use for some customers, especially those with a large number of varying products. However, we're glad to hear that our customer support team was able to provide you with excellent assistance and help you resolve any issues you encountered. We're always here to help, and we're happy to hear that we were able to provide clear explanations and screenshots to assist you. We appreciate your patience in getting a hang of the terminology, and we hope to continue providing you with the support you need.
Best Regards,
Team Cedcommerce.
Very helpful and prompt customer service. Grateful to have this resource when using a new integration!
Hello The Guitar Haunt,
Thank you for your review! We're glad to hear that our customer service was helpful and prompt in assisting you with your new integration. We understand that trying out new integrations can be challenging, and we're always here to help make the process smoother for our customers. We appreciate your feedback and are grateful to have the opportunity to assist you. Thank you for choosing CEDCommerce!
Best Regards,
Team Cedcommerce.
Amazing service and extremely helpful! Will forever be a customer! They helped me with navigating and uploading products with ease!
Hello TDFCollectibles,
Thank you for your review! We're thrilled to hear that you had an amazing experience with our service and that our team was able to provide you with extremely helpful assistance. We're glad that we could help you navigate and upload products with ease, and we appreciate your loyalty as a customer.
Best Regards,
Team Cedcommerce.
Teams at Commerce have been super helpful, constantly assuring and helped me understand everything. Would reccomend!
Hello Nature-Kitchen-Shop,
We're glad to hear that our team at CEDCommerce was super helpful and provided you with constant assurance and understanding throughout your experience with us. We appreciate your recommendation and are always here to help if you need anything else.
Best Regards,
Team Cedcommerce.
Very handy product for linking ebay and shopify. Great customer service as well! Would recommend if you want to push ebay orders to shopify.
Hello Black Flag Cornhole,
Thank you for sharing your positive review about a product that links eBay and Shopify! It's great to hear that the product was helpful for you and that you had a positive experience with their customer service. Your recommendation is also valuable for others who may be looking for a solution to push eBay orders to Shopify. Keep in mind that it's always helpful to provide more specific details about the product, such as its name or features, so that others can benefit from your review as well.
Best Regards,
Team Cedcommerce.
It had everything I needed, and I got excellent support to help set it up. Not to mention it's free for what I need!
Hello, That's 3D Printed,
Thank you for sharing your positive review about a product that provided you with everything you needed, excellent support, and a free plan! It's great to hear that you were able to find a solution that met all of your requirements and that the support you received was helpful in setting it up. Additionally, it's always a bonus when a product offers a free plan that fits your needs.
Best Regards,
Team Cedcommerce.
This is the perfect connection between apps. 5 stars all around. The customer service and communication is fantastic!
Hello Lusso e Rosas,
Thank you for sharing your positive review about an app that you found to be the perfect connection between apps, and the 5-star rating you've given it! It's great to hear that you had a fantastic experience with customer service and communication. Effective communication and support are key to any successful app, so it's great to hear that you received the level of service you expected.
Best Regards,
Team Cedcommerce.
Customer service is great and very responsive as I've been getting setup. I also appreciate the Free plan until I get established on ebay.
Hello Razels,
Thank you for taking the time to share your feedback about the customer service and the Free plan. It's great to hear that you have had a positive experience with the customer service team and that they have been responsive in helping you get set up.
Best Regards,
Team Cedcommerce.
Awesome customer support and highly useful integration. Rishu worked with me every step of the way throughout the setup process.
Hello New Living Style,
Thank you for sharing your positive feedback. We're glad to hear that you found the customer service to be top-notch and that the app works great. We appreciate your feedback and are thrilled to hear that you are happy with the app.
Best Regards,
Team Cedcommerce.
