Postsell: Order Editing Upsell

This app saves hours of customer service work every week that we used to spend managing order edits and cancellations. For anxious customers these often felt like crisis-level events, but now they can manage these changes on their own. What was unexpected is how frequently the "download invoice" function is used. We hadn't realized our customers desired this option so much.

The app owner is definitely making something big. Both front end and back end look really good and work as a charm. Must have to defer some of your customer support tickets.

An absolutely amazing app that does exactly what it should and more! We have a small use case for simply letting our customers change their shipping address after they order. Sometimes autofill was causing them to enter the wrong address.

Customers can download an invoice as a pdf, which is an added bonus as well!

Fantastic new app for order editing. I picked this app because it had all the features of another top leading order editing app, plus it appeared to be in further development - and indeed it is - which opens ways to get all that's needed for the perfect user experience.

If you want to add order editing to reduce customer support, other apps that offer limited options (e.g. just order cancellation or address change) won't make a dent, and you need an app like this.

UI is very clean and in line with the store theme.

Excellent responsive support

What a great and simple app. Cuts down the time for my admin staff. No more address changes or asking for invoices.
Support has been great. I have used a few other apps but by far this is the best.
And new features are coming all the time. Looking forward to the updates.
Five stars from me, highly recommend.

Order Editing has been an absolute game-changer. Our customers can now easily edit their orders post-purchase - changing shipping addresses, sizes, or quantities - without contacting customer service. This has significantly reduced our support tickets and the costs associated with shipping errors - I can't recommend it enough.

This app saved my business time and money, empowering our customers to edit post order prevented customer tickets and return shipping expenses. Simple, clean, loads fast.

Absolutely love this app! It’s so easy to use and includes all the features you need for order editing. Highly recommend it to anyone looking for a reliable solution. Keep up the fantastic work!

Dear Nick.
Thank you so much.
You help me very much. This app cleared almost my matters about Shopify orders and make me have more free time from solving Customer Inquiries.

Really good support from team member thank you so much for your support.