Webgility x QuickBooks Desktop

We use Webgility to sync our orders from 2 stores with QB and have been for just over a year. Everything from preview through implementation was seamless and on-boarding was quick and efficient. Since then, Himanshu with support has been phenomenal! He's very responsive, attentive and helpful. If there's anything he cannot directly assist me with, he gets me to the right team member and always follows up to be sure my questions have been answered or our needs have been met. If you're looking for a Qb Sync service, this is the one to choose!

We used Webgility QB Desktop for quickbooks and it was absolutely seamless. Our orders were imported in real time and our inventory was always synced. We’re currently in the process of switching to Webgility Desktop for Netsuite. We have explored a number of options for connecting Netsuite to Shopify. Webgility Netsuite Desktop is more affordable than most of the other options but more importantly offers far superior support. We’ve decided to stop using Netsuite’s native connector in favor of Webgility and we can already see how it is a superior product in terms of maintaining accurate data.

Most importantly, Webgility’s set up time is relatively short compared to other solutions that have quoted 8+ weeks. Webgility’s setup should only take a few days. Faizan has gone absolutely above and beyond in answering all of our questions and helping us explore all our unusual edge cases to make sure that we are completely comfortable with Webgility before going live.

Webgility has been instrumental in helping our business become more efficient while running our two shopify stores. I greatly appreciate Aditi Verma with the technical support. She has continued to help me with my Webgility posting into Quickbooks Desktops and has been very helpful in with helping me run my business more efficiently.

Our implementation guide was Prerit Agrawal, He is a very patient human. He had multiple people on zooms asking questions at the same time. We have successfully set up two store on webgility. We have a couple more to go. I don't think I could do it myself, but will schedule another zoom when we are ready.

Prerit explained what we would accomplish on each zoom and then would stick to the schedule and get it done. He is very knowledgeable about your product and knows quite a bit about Quickbooks.

Thank you for all your help. I will be in touch!

Boooooo! Webgility renewed our annual subscription to the tune of $588 after we went out of business. We received no notification of this upcoming charge, which would have prompted us to cancel, but Webgility only says that "it must have gone into spam" and that "it is a corporate policy that they do not issue refunds". Instead, they tried to roll it over into a credit for a monthly plan. They can't seem to wrap their collective heads around what it means to be "out-of-business." This is the ONLY vendor who has brazenly taken advantage of our small business that had gone under in a last ditch cash grab. If you're a small business, stay away from Webgility. They only care about what they can extract from you.

Our company uses Shopify Plus and QuickBooks Enterprise (QBE) in a hosted environment. We were looking for an automated application to download all Shopify orders into QBE. After reaching out to several companies we decided to go with Webgility. The initial process for us was lengthy as we were downloading historical transactions. The Webgility team assisted with finding the proper hosting environment. Once we got past the historical posting automation we reset settings and we have been able to run smoother and have seen an improvement with posted orders/ payouts and inventory management. The Webgility support team has been fantastic even with the time zone difference. Thanks to all especially Faizan and Kanishk for being here to assist with all our questions, concerns and and getting everything running to par.

Very versitile application that allows the elimination of a large amount of manual data entry. I was greatly supported by Prerit Agrawal in the integration requirements. I wasn't prepared for the amount of decisions necessary to fully implement initially. Prerit was great at explaining and assisting in making decisions.

I worked with Prerit Agrawal on the Spotify integration with Quickbooks. He was very knowledgeable and professional. So far the response times with any issues/questions has been ok as well. Nehal was very helpful on the tickets when needed help. We started implementing a week ago, this is our second week and working great.

I reached out for assistance with an issue I was facing regarding mapping between Webgility and QuickBooks. The representative was extremely helpful and responsive throughout the process. They not only resolved my issue efficiently but also took the time to explain the solution, ensuring I would know how to handle it on my own if it ever happened again.

We were looking for a reliable app to sync our inventory and sales orders with QuickBooks Online and Shopify. Faizan was great to work with during the set up of the integration and made the onboarding experience very positive. He explained the features and functionality of Webgility in great detail. We considered other integration solutions but Webgility had all of the features we were looking for. The app is very user friendly and intuitive. We are looking forward to using it with Shopify and QuickBooks online.