Reviews (919)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured connector between Shopify and QuickBooks, especially for multi‑store and multi‑channel setups. It accurately posts orders, refunds, fees, and payouts, saving major time and keeping books clean and easy to reconcile. Configuration flexibility and summary posting for high volume are key strengths. Onboarding and ongoing support are frequently praised as responsive, patient, and highly knowledgeable.

October 9, 2020

Excellent service at all times. Never feel left without support. Program works as described and is a huge help to our sales order process. Integrates smoothly with Quickbooks, making our process seamless. Highly recommend.

CaljavaOnline
United States
Almost 2 years using the app
November 4, 2022

Webgility Customer Service is great. They are hands on through screen sharing but also teach me so that I can troubleshoot my own errors in the future. We've been using them with our QBPOS and Shopify for over a year now.

Formalwear Outlet
United States
About 1 year using the app
Edited November 30, 2020

It has been a great time saver having the orders entered automatically into QuickBooks from our Shopify Store. The support has been amazing. The 24 hours support is very helpful to use when you have some downtime to process.

MaxeyLash
United States
About 2 months using the app
July 27, 2020

This is going to help me a ton with Bookkeeping. They were great with the Onboarding and walked me through, step-by-step. I am very happy so far. Palash helped with making sure my QuickBooks was mapped correctly. Thanks,

MDUB Athletics
United States
Over 3 years using the app
November 23, 2020

Webgility was very thorough during the onboarding process. Faizan made sure we had a firm grasp on the program and the process before ending the onboarding session. Very helpful in helping our small business continue to grow.

Sports Port Bait & Tackle
United States
6 days using the app
March 19, 2021

Nikhlesh was extremely helpful and patient with us. He took his time with us and went into a thorough explanation for any questions asked. His time and efforts are invaluable to us. We are using Webgility with QuickBooks POS.

Jia Boutique
United States
3 months using the app
July 16, 2019

We have been an avid user of this product since December 2011. We do not know how we could survive as a business without this wonderful program and all the help from the staff. We highly recommend this program. Thanks Team!

Wedding Sparkler Store
United States
About 5 years using the app
December 18, 2019

Himanshu
Himanshu is the BEST. He spent the time to update my stores efficiently. The updates are going to reduce my manual data entries into Quickbooks. This is HUGE and the reason why we use WEBGILITY! THANK YOU HIMANSHU

Safe Jack
United States
Over 4 years using the app
April 15, 2020

Today Himanshu and I finished the second of two calls. Our pricing was downloading incorrectly and he was able to diagnose the program and correct it. He was very friendly and I enjoyed our interaction. Thanks so much! Gloria

Rip Van
United States
Over 4 years using the app
August 4, 2020

Palash was really easy to work with, and he was incredibly patient. Setting up Webgility was a lot easier than I expected it to be and I am looking forward to having all of our systems streamlined together.
Thank you, Palash!

Thrashin Supply
United States
5 days using the app