Editly: Order Editing
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Reviews (15)
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This seems like a helpful app to edit orders if there is any mistake
Thank you for the review! That's exactly the use case: customers correct their own mistakes on an order instead of emailing your team about it. If you'd like a hand configuring your edit rules or cancellation window, just reach out. Happy to have you on board and to be part of your growth!
Perfect app , easy to use , easy to setup. do exactly what you need. highly recommended
Grazie mille! Easy setup was a big goal for us, so it's great to hear Editly did exactly what you needed straight out of the box. Self-service order editing should be simple for merchants and even simpler for customers.
We're here whenever you need us, and thrilled to support your store and be part of your growth!
This app has made order management much easier for us.Customers can edit their orders themselves after checkout,especially for address or product changes.it has definitely reduced support requests and helped us avoid order issues.Highly recommended
Our customers trust us to deliver the right product, and Editly helps make sure that happens. Instead of waiting to email us and hope we catch it in time, they can fix their order themselves right after checkout. Simple, fast, and it genuinely reduces frustration on both sides. Team available anytime when needed!
Thank you for the review! Instead of emailing and hoping it gets caught in time, your customers can correct their own order within your edit window right after checkout. Simpler for them, fewer support emails for you.
Glad our team has been available when you needed us, and we're thrilled to support you and be part of your growth!
Good app. This is a real problem when we need to update the customer address when they have selected incorrect address and then we get RTO. Cost saving and time saving App. Good and prompt support provided by Paresh from the team to help us understand all the features and helping us with easy as well as appropriate setup best suiting our website needs.
Thank you for the review! RTO caused by an incorrect shipping address is one of the most expensive problems a store deals with, and it's largely avoidable. Letting customers correct their own address before the order ships saves the failed delivery, the return leg, and the support conversation that follows.
Walking merchants through setup personally is something we plan to keep doing as we grow.
Thrilled to support your store and be part of your growth!
