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Google Reviews gone in the middle of our big campaign! When they finally fix the problem, we need to customise the whole widget again!
Hello Amadej,
Thank you for your feedback and please accept our sincere apologies for this frustrating situation!
We should explain what happened. The widget wasn't performing in the most stable way, that's why we had to migrate it to a different platform to make if more reliable for our customers. Unfortunately, this process took some time and caused an interruption in the widget's work on some websites, which we are very sorry about. However, the widget was back on track within 24 hours, even though some settings were thrown off, and we did our absolute best to help our customers fix issues if they faced any.
We are terribly sorry that this was such a bad timing for you and we hope the widget doesn't disappoint you again!
Very helpful with problems, they solve them immediately to perfection.
Dear Houtenroomdivider,
Thank you so much for your kind words and the 5-star rating! We’re thrilled to hear that our team was able to assist you promptly and effectively.
Our priority is to provide top-notch support and ensure your experience with Elfsight is nothing short of perfect.
Best regards,
Elfsight
Die APP funktioniert sehr gut, mir fehlten ein paar Einstellmöglichkeiten. z.B. ausblenden bei Mobilgeräten, verschieben des Widget. Der Support hat mir innerhalb weniger Tage geholfen, Tipps gegeben und nachdem ich es selber nicht hinbekommen habe sogar Hand angelegt und freundlich geholfen!
DANKE an Elfsight!
Hi,
Vielen Dank für Ihr Feedback zu unseren Google Reviews!
Wir freuen uns, dass Ihnen unsere App gefällt und Sie unseren Kundenservice genießen! Bitte sehen Sie sich andere Elfsight-Anwendungen an – wir sind sicher, dass Sie etwas Interessantes finden werden!
Bei weiteren Fragen können Sie uns jederzeit unter https://help.elfsight.com/?contact=1 eine Nachricht senden :)
Mit freundlichen Grüßen,
Elfsight
Installation super simple et le widget très facile à configurer ! Je recommande et ajoute 20 caractères pour pouvoir poster mon avis :)
Salut Nad Yut,
Merci d'avoir choisi Elfsight Google Reviews !
Nous sommes très heureux d'apprendre que vous avez apprécié la configuration et l'utilisation de notre application ! Nous espérons que vous consulterez les autres applications que nous proposons et que vous trouverez quelque chose d'utile pour votre magasin :)
Si vous avez besoin d'aide pour quoi que ce soit, n'hésitez pas à nous envoyer un message à https://help.elfsight.com/?contact=1.
Cordialement,
Elfesight
This Google Reviews App was the only one which met my requirements, and I really have to say I'm very happy with it. I wanted to add a close button to the widget and needed help with that from the support. I really have to say, I've never experienced such good support, they helped me add the button and even fixed a problem for me, where the button would not show. I really recommend this app and I will also use other elfsight apps in the future.
Hello there,
Thank you for using Elfsight Google Reviews!
We're so happy to hear our app was exactly what you needed and that our Support Team was helpful in your widget's customization!
If you ever need our assistance with this or any other of our apps, we're always glad to see you at https://help.elfsight.com/?contact=1 :)
Best regards,
Elfsight
"I recently added the Google Reviews app to my Shopify store, and I have to say, it was a great decision. The process was straightforward, and the app seamlessly integrated with my store's design. I love that I can now display my business's positive reviews on my homepage and product pages, which helps to build trust with my customers. The customization options allowed me to tailor the widget to my brand's look and feel, and the app has been running smoothly ever since I installed it. Overall, I highly recommend the Google Reviews app for any Shopify store owner looking to showcase their positive reviews and increase their credibility."
Hi there,
Thank you so much for your kind feedback!
We are thrilled that the Google Reviews app suits your needs. Providing premium quality apps and services to our users is our number one priority, and we're happy to know that we've done well for you!
If any questions come up, feel free to message us at https://help.elfsight.com/?contact=1
Best regards,
Elfsight
Really liked the app and the support is quick and helpful. I had a question about why new reviews were not showing and they replied quickly that it usually takes a day or so for it to appear and it was what really happened. That's reasonable in my opinion. Thank you and congrats to the team.