CWILL Back in Stock Notify Me!

CWILL Back in Stock Notify Me!

Reviews (623)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works out of the box for back‑in‑stock notifications. It reliably alerts customers, helping recapture demand and boost sales. They appreciate strong customization for buttons, fonts, placement, and emails, plus compatibility with pre‑order apps. Many value downloadable request data for forecasting and describe support as fast, proactive, and helpful with styling and implementation, especially given the low cost.

February 25, 2023

Gute App, die eine wichtige Funktionalität für jeden Shop mitbringt. Bis zu einem bestimmten Grad können Individualisierungen im Editor umgesetzt werden. Alle Anpassungen, die darüber hinaus gehen, können mit dem tollen Support realisiert werden. Kann ich empfehlen.

edel weiss
Germany
25 days using the app
Edited May 6, 2022

Super Support und vor allem sehr freundlich! Der Button war für unser Theme nicht im richtigen Format und die Entwickler haben das Problem direkt behoben. Die App macht an und für sich genau was sie soll, sobald ein Produkt wieder auf Lager ist, wird der/die Kund*in automatisch kontaktiert. Funktioniert auch wunderbar für Varianten. Absolut zu empfehlen.

IRRESS BEAUTY | irress.com
Germany
About 1 month using the app
Edited February 6, 2023

J'ai fait une demande. L'App m'a dit qu'elle avait effectué le changement. J'ai vérifié, ça n'avait pas été fait. J'ai dû relancé une seconde fois et après cette relance, ça a été fait. Par ailleurs, dommage nous ne soyons pas avertis par e-mail des gens souhaitant être avertis du "restock". Cela veut dire qu'on doit se connecter sur cette App très régulièrement...

TWIGGY
France
3 months using the app
CWILL replied November 20, 2022

Nous sommes très heureux de savoir que vous êtes satisfait de nous. Nous nous engageons à être votre partenaire vers le succès et nous assurerons les meilleurs services pour vous. Si vous avez besoin d'aide, veuillez nous le faire savoir.
Une vie heureuse!
Nona❤️

April 15, 2022

Facile da installare, configuarare ed usare, molto utile quando un prodotto finisce , avvisa il cliente in modo rapido quando il prodotto torna disponibile. Personalizzabile nei colori e nel testo, ottima e gratuita. Direi che è un'ottima applicazione,

Argento e dintorni concept store
Italy
About 1 hour using the app
April 1, 2026

tutto ok!

All You Can Play
Italy
16 days using the app
January 24, 2026

Removed all ability to see subscriptions per product etc or sent emails, supposed to just trust that it works I guess. Worse than worthless - data scrapping junk. Used to be a good app but they just gotta suck that AI ****

Cross Exotics
United States
About 1 year using the app
CWILL replied January 27, 2026

Hi there,

This is Joey, Customer Manager from Back in Stock. Thank you for taking the time to leave your feedback — I’m really sorry to see your experience was frustrating.

I noticed that you didn’t submit a support ticket before leaving the review, so I wanted to personally reach out and better understand what exactly happened on your side.

Based on your comments, it sounds like you may have experienced an issue where some navigation items or feature sections were missing after logging into the app. Over the weekend, Shopify ran some A/B testing changes that unfortunately caused conflicts with the navigation logic of certain apps, including ours. This resulted in some users temporarily not being able to see their usual feature entry points.

The good news is:

No features were removed

Subscription data and email history were never deleted

All historical functionality is still fully available

We have already fixed this issue for all affected users.

Since you’ve been using Back in Stock for a long time, we truly value your trust and would hate to lose you because of this unexpected technical incident. If you’re willing to reinstall the app and give it another try, I’ll personally make sure our team helps you quickly locate any features or data you need.

Please feel free to reply directly and let me know what you were trying to access when this happened — I’ll take care of this for you right away.

Looking forward to hearing from you.

Best regards,
Joey
Customer Manager
SW Back in Stock

February 6, 2026

Top app en top support!

ABC-Led
Netherlands
About 1 hour using the app
February 4, 2026

quick answers ! great service

Soje
Canada
8 months using the app
January 16, 2026

loved the support and the app, im just in love with this ppl and what they offer, never change it back to paid

Nika Bijou
Uruguay
About 2 hours using the app
January 12, 2026

good

By-Stina
Sweden
About 2 months using the app