CWILL Back in Stock Notify Me!

CWILL Back in Stock Notify Me!

Reviews (623)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works out of the box for back‑in‑stock notifications. It reliably alerts customers, helping recapture demand and boost sales. They appreciate strong customization for buttons, fonts, placement, and emails, plus compatibility with pre‑order apps. Many value downloadable request data for forecasting and describe support as fast, proactive, and helpful with styling and implementation, especially given the low cost.

September 27, 2023

Great Support, Great App

sailfish GmbH
Germany
8 months using the app
CWILL replied December 15, 2023

We appreciate your positive feedback! If you have any suggestions or if there's anything more we can do for you, feel free to reach out. - CW-Backinstock Team

April 7, 2026

bienftodo bien

NQLN
United States
5 months using the app
October 27, 2024

Fake advertising of features. Customisation available is nothing like suggested. You cannot even change the colours of the text on the emails. Also the test email linked the Buy Now button to some weird variant product that does not even exisit in my store (I don't actually use variants) to be told it would be some days form developers to come back. Other messages the support lady just skipped, did not read or answer. So a very poor app, not fit for purpose, with an equally poor support experience

Charming Beads
United Kingdom
43 minutes using the app
CWILL replied February 8, 2025

We're sorry to hear that you had a negative experience with our app. We take all feedback seriously and would like to hear more about the issues you encountered. If you'd like to discuss your concerns further, please reach out to our support team.

Edited March 31, 2026

I think it is now years ago that I left a 3 star review and I see there is now the need to update this:

On my request they implemented multi languages (also now a few years ago) and all the translations are managed in app. Since they did that, there was no looking back and we have used their app to 100% satisfaction for many years, no issues whatsoever.

The UI (User Interface) is very clean designed, easy to navigate, so there is actually nothing to complain about (and I am good in making complains!)

So thereofore I upgrade this review from 3 to 5 star.
We deserved!

My past review:
3 star: because the app in it selfs works good, easy to set up, quick to make it work except: they advertise that it supports multiple languages. To a degree it seems to do so, but still the button: 'Notify me when back in stock' which hides the button add to cart when out of stock, this button does not translate in all the languages I have on the site. Probably we do not use the published languages inside the admin of shopify. Support team seems to be not very knowledgeable in this field. So I advice: Use it only for 1 language then it works fine.

Barista och Espresso
Sweden
About 3 years using the app
CWILL replied January 4, 2023

Hi there. Thank you for your honest feedback. Regarding your concern, we have already messaged you and we will do our best to sort this out for you. Please know that we value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Nona❤️

May 13, 2026

Great support. Great app. I recommend.

VIRAKIDS
Bulgaria
4 minutes using the app
Edited July 24, 2023

best app if you want to get all data of customers who request for notifying for back in stock

i had issues in the app but there team helped me out very soon

AMAZG
India
About 1 month using the app
CWILL replied July 22, 2023

Thank you for your awesome review, AMAZG! We’re happy to hear that you find our app the best for getting all data of customers who request for notifying for back in stock. We think that this feature is very useful for increasing your sales and customer loyalty. We’re sorry that you had issues in the app, but we’re glad that our team helped you out very soon. Shan and the rest of our team are always here to assist you with anything you need. Thanks for trusting Trustoo!

Regards,
CW Back in stock Support 💗

May 11, 2023

Trying to get the integration for Klaviyo set up. They were very helpful but ultimately it seems to be in Klaviyo's hands. Thanks for trying!

The Wishing Thorn
United States
About 12 hours using the app
CWILL replied May 20, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️

November 3, 2022

Mariadel was quick to respond and very helpful. She answered all my questions, and explained the app

Wuxly Movement
Canada
33 minutes using the app
CWILL replied November 19, 2022

Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers.
Claire❤️

September 19, 2022

Great customer service. I had an issue and it was resolved quickly and efficiently. Highly recommend.

SoftwareCW
United States
About 1 hour using the app
CWILL replied December 3, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Nona❤️

October 30, 2022

Easy to use and fast to set up! Customer support is also very quick to understand and resolve and queries

Shuco Shoes
India
21 minutes using the app
CWILL replied November 19, 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️