Reviews (777)

Overall rating
3.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 14% of ratings are 1 stars
Edited November 28, 2020

This app is so easy and straightforward. Love the attention to every detail to make emails custom to my store's need. 10/10 recommend!

Torrie Belle Collection
United States
39 minutes using the app
September 21, 2018

Much much better than Shopify default. Actually I think Shopify should consider to merge Bjorn's company and benefit to all users. Very affordable one time charge, try it.

語時設計
Taiwan
7 days using the app
April 21, 2021

This is probably one of the best designed and well-thought-out apps I've ever used. My emails look 1,000 times better. It's crazy shopify doesn't already have a built in editor for emails like this app. Totally worth the 1 time price.

Glowy Zoey
United States
7 days using the app
March 20, 2019

Wow, I am so happy I found you! So easy to add all information you want to your notification emails and to style them according to your theme. I ran some "magic" setup, and it completely transferred the colors and fonts from my store to the email template. I also like the one-time price model.

Alternativa Webshop
Croatia
23 days using the app
November 29, 2017

This sounds like a great app, but for some reason it's not working for us. I've tried for 2 weeks now.

1 - The template wasn't showing our logo and requested font types, etc
then
2 - Addresses in emails (confirmations) weren't showing properly. Making our customers anxious and us looking bad.

Support - It seems that the support didn't want to acknowledge that the issue was with the app. None of these issues happened prior to installing the app.
Shopify support Tier 2, has confirmed it's the app, but Support just wont help or acknowledge it's an issue or even a POTENTIAL issue with the app.

Poor form.

Fyxo
Australia
17 days using the app
July 17, 2019

This app is very very dangerous we have lost all our orders and clients data
Is looks like a hack to as and to our customers.

DE-SUNGLASSES
Greece
3 months using the app
FORSBERG+two ApS replied May 18, 2020

Info for anyone reading this: The store never provided any information about loss of data.

The app does not even have access to modify Order information in stores, so it's actually not technically possible either.. never did understand this one :)

April 16, 2026

Sehr schön und übersichtlich

Aredo
Switzerland
9 months using the app
November 6, 2025

Schöne Vorlagen, ganz tolles Team... nahezu ständig erreichbar. Kompatibilitätsproblem mit Übersetzungsapps wurde auch gelöst.

der gute Heinrich
Austria
10 days using the app
FORSBERG+two ApS replied November 7, 2025

Thank you so much for the kind feedback and five-star rating 🤩
Have a lovely weekend.
All the best,
Sarah / FORSBERG+two

September 24, 2025

Using Orderly for quite a time now. Easy to handle and great & quick support! Specially Lauro helped me out very well, specially with fixing issues. If you want easy templates to customize easy without developer, can definetly recommend it!

Deichbrise-Onlineshop
Germany
Over 1 year using the app
FORSBERG+two ApS replied September 25, 2025

Thank you for the review and kind words about Orderly Emails and Lauro 🤩 Have a wonderful day.
Kind Regards,
Sarah / FORSBERG+two

April 22, 2025

Hard to give a good review. Their templates are amazing, but its been over a year now for them to fix the abandoned checkout automation. Which is still not working as they refuse to give it priority.

CaratBlanc
Estonia
11 months using the app