InfoShore eBay Integration

Good service

Absolutely effortless Ebay integration. I've been through many apps, and didn't have time nor knowledge on how to integrate all products correctly and they were not published for months as I honestly didn't have time to go through each error. The agent - Pankaj - made it so effortless and integrated all my products in less than 30min without me doing anything! Love it!

Excellent customer service. The customer service team talked me though evertthing I needed to know and helped me achieve what I wanted.

困っていることを丁寧にチャットで教えてくれました。
リアルタイムのチャットでサポート頂けるので、すごく助かりました！

We chose this eBay integration app because of other's reviews and this Infoshore app also seemed to do exactly what we wanted in a way that we could understand (no AI and not too many extras that we will never use). And we are VERY pleased we did - the support and communication from Pankaj and team has been second to none! We are a small Australian company and needed some time to tidy up our eBay store and get rid of our old ecommerce platform and they were patient, supportive and understanding. When we were ready to migrate they have been professional and their communication is always so prompt and accurate and efficient. They are a pleasure to deal with and have made/are making this migration so much easier for us to manage. This prompt personalised service is rare these days and we do appreciate it.

Was great at first, until after the import when they delisted my entire ebay store and changed the data so I have to now go through each listing one by one and fix them and relist them. What a joke

Customer service is very responsive and professional. We had questions and were able to get answers right away. The tool helped us duplicate many listings from eBay to Shopify, including the photos.

I’ve been with this app for a year, and only recently did my small team and I realise just how many things they had set up incorrectly. They would say one issue was fixed, but every “fix” created another problem — and they repeatedly asked for more money for tasks they could have resolved with a simple click. Extremely disappointed.

I joined expecting my inventory and product data to be handled accurately. Instead, their system created widespread SKU and part‑number mismatches across thousands of products, including brand‑new items their own team added. This led to refunds, incorrect orders, and serious damage to the accuracy of my eBay inventory.

My CSV and supplier feed were correct; the errors only appeared after their sync. I now have over 26,000 products that require manual correction because of the changes their system made. Support consistently deflected responsibility and offered only a small partial refund despite the significant impact on my business.

I’ve had to escalate the issue to my bank and Shopify.
Use with caution.

The eBay Integration – Infoshore app has been a great addition to our Shopify setup. The listing upload process is very straightforward, making it easy to get products onto eBay without any hassle. Order integration has also been working smoothly, which has saved us a lot of time and reduced manual work.

What really stands out is the customer support. The team has been fantastic — attentive, polite, and incredibly quick to respond. Any questions we’ve had were resolved efficiently, and it’s clear they genuinely care about helping their users succeed.

Overall, this app has made our Shopify‑to‑eBay workflow much simpler, and the level of support gives us a lot of confidence moving forward. Highly recommended

App works well and very fast response time. Will 100% be relying on this app