Reviews (1,730)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up with no coding, and great for adding urgency to promotions, limited-time deals, pre-orders, and launches. They like the countdown bars and cart timers, flexible page targeting, and extensive design customization that matches their branding. Many say it loads fast, looks professional, and the free plan offers strong value. Support is frequently praised as fast, friendly, and effective.

November 14, 2024

Super easy to install and customise with your own branding. Love how you can choose the placements on each page. and support were super responsive to help. No brainer to have when running sales! Highly recommend :)

Armoured Elegance
Australia
1 day using the app
Essential Apps replied November 19, 2024

Thank you for your detailed review, we are happy to assist our valuable customers!

Zydrunas

Edited October 7, 2024

Every time I tried adding the timer to my collection or product page, it wouldn’t appear. I had to reach out to customer support, and since they don’t offer 24/7 service, by the time they fixed it, my sale had already ended.

Tinkle 🌱
Australia
3 months using the app
Essential Apps replied October 7, 2024

Thank you for your feedback. The changes we implemented were specifically for the timer, which do not have the ability to alter the header or navigation bar. We reached out to you multiple times with an explanation and also offered additional assistance as a gesture of goodwill.

Zydrunas

June 21, 2024

nice app! it will be better if can upload the image on the timer background!

PlayVital
China
3 days using the app
Essential Apps replied July 3, 2024

Thank you for the review! 🚀 We registered a feature request and will inform customers when it becomes available, thank you for your understanding.

Zydrunas

March 30, 2024

Really enjoying this application and as a tech noob having a dedicated support team to get my Shopify website ready is so important. Matas provided extremely quick and efficient help for my queries and I am glad to get my storefront ready for my customers to get excited about with this timer.
Also love the gradient option as my password page was looking flat before. Thanks Matas once again!

RachGallery
Singapore
About 1 hour using the app
Essential Apps replied April 2, 2024

Thank you for your great review! 🚀 It was a pleasure assisting you!

Matas

March 15, 2024

Very easy-to-use app that has been an amazing conversion tool for us during sale periods and promos! Support was very helpful and extremely responsive when we needed help with a custom placement. Would high recommend!

GLDN
United States
11 months using the app
Essential Apps replied March 22, 2024

Thank you for your review! 💖 It was a pleasure assisting you!

Zydrunas

December 2, 2023

I've been using this app for over a month now and I can say it is a very easy to use timer app. It's not clunky or difficult to understand. It is simple which is exactly what I need. I don't want something overly fancy cluttering up the customer experience. I wanted something that was easy to create, easy to design, and easy to install. This fits the bill perfectly. I continually use this when I need to make announcements related to either specific products or site wide. I only needed to reach out to customer service once and had my answer within the hour. Very fast and I highly recommend.

Battle Born Wood Shop
United States
About 2 months using the app
Essential Apps replied December 11, 2023

Thank you for your awesome review! 🖤 It was a pleasure assisting you!

Zydrunas

November 27, 2023

Easiest and most straightforward countdown timer to design and publish. I've tried quite a few and this not only looks the best, but they don't load the app with features that are behind a paywall. Would happily pay for it in the future if needed for more complex timers.

Maple Bloom Farm
Canada
About 5 hours using the app
Essential Apps replied November 29, 2023

Thank you for your awesome review and choosing our application! 🖤

Zydrunas

November 9, 2023

These guys know what they're doing, and also have great customer support! The app's UI is great, and makes designing and implementing the widgets stress free and easy. Fully compatible with Shopify 2.0 and utilises "app embed" which makes life alot easier, especially for multi-language stores. The only downside I would say is that there is a bit lacking in terms of design, but they have assured me they are already working on suggestions I made. I also understand that the more they open it up for others to play about with, it can potentially negate the hard work they have put into making their app/widgets universally very pleasing from a UI/UX perspective. Keep up the good work peeps

Outshine Gaming
United Kingdom
4 days using the app
Essential Apps replied November 29, 2023

Thank you for your review! 🖤 It was a pleasure to assist you. If any question arises - do not hesitate and reach out again.

Zydrunas

October 26, 2023

The team is very responsive to all service requests and went above and beyond to accommodate my requests. Also, I was able to use this app to put a timer on my cart page and my home page during product releases. I am excited to see what happens.

Rare Concepts
United States
12 months using the app
Essential Apps replied November 30, 2023

Thank you for your review! 🖤 It was a pleasure to assist you. If any question arises - do not hesitate and reach out again.

Zydrunas

Edited September 2, 2026

I recently experienced a serious issue on my website where the checkout button was unexpectedly redirecting customers to an external URL.
After investigating the issue, Shopify Support informed me that the root cause was a security vulnerability related to this app. I immediately uninstalled it, and we haven't experienced any further redirects since then.

Unfortunately, after this experience, I no longer feel comfortable using or recommending this app. Hope my experience helps new merchants to consider this before installing it.

Gnomo®
Chile
Almost 3 years using the app
Essential Apps replied September 30, 2023

I'm sincerely sorry about the issue. We fixed it within two hours of the first report, resolved the underlying cause the same day, and reported the incident to Shopify.

We also worked with an external security company to complete a security review and penetration test. Based on that review, the app is safe to use.

Zydrunas