Essential Grid Gallery & video

Essential Grid Gallery & video

Reviews (217)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is great for creating polished image and video galleries, including “shop the look” catalogs and non-product portfolios. They like the extensive customization—skins, layouts, masonry grids, sliders, shoppable galleries, and separate desktop/mobile settings—to match their brand. Many find it easy to use once set up and praise the fast, “top tier” support for theme conflicts, mobile issues, custom designs, and content recovery.

Edited October 7, 2025

simple and nice. great support as well!

Birgit Kiennast
Austria
About 1 year using the app
June 12, 2024

Good service, even for the free version

Courthanger
Netherlands
22 minutes using the app
Edited November 5, 2024

love this app. makes my product look great. thank you.
I will be using this app a lot.
www.JulietChocolateFactory.com

Juliet Chocolate Factory
United States
8 months using the app
October 20, 2024

This app helps me to create a page showcasing happy customers with their photo reviews, and it has been a game-changer! The app is incredibly easy to use, and it offers a wide variety of layout and customization options, allowing me to present my customer reviews in a clean, visually appealing way.

Favor Graphics
Vietnam
About 24 hours using the app
October 15, 2024

Vorsicht! Es gibt keine offizielle Möglichkeit, diese App wieder zu deinstallieren und aus der Testphase heraus zu kommen. Das ist eine Kostenfalle!

Kameradenbuch.de
Germany
19 minutes using the app
ShopiDevs replied October 17, 2024

Hallo,
Es tut uns sehr leid zu hören, dass Sie auf Schwierigkeiten gestoßen sind. Bitte beachten Sie, dass der Deinstallationsprozess von Shopify und nicht von unserer App verwaltet wird. Um Ihnen zu helfen, haben wir hier eine Schritt-für-Schritt-Videoanleitung erstellt: https://youtu.be/F5nUR4vo8AY.

Wir haben Ihnen auch über unser Live-Chat-System geantwortet und stehen Ihnen gerne weiter zur Verfügung, falls Sie noch Unterstützung benötigen (https://app.gemoo.com/share/page/image/705412358211465216?codeId=Mp0j7Nq889WRm). Unsere App hat viele positive Rückmeldungen von Nutzern erhalten, und Ihre Meinung ist uns wichtig. Wir möchten Sie höflich bitten, Ihre Bewertung zu überdenken, da Bewertungen für neue Apps wie unsere sehr wichtig sind.

Wir hoffen, dass dies Ihre Bedenken klärt, und würden uns sehr freuen, wenn Sie unserer App eine zweite Chance geben könnten.

December 19, 2023

Amazing experience. The app is exactly what I was looking for. I had a question and they answered me very quickly and helped me with everything until I fixed my problem. I definitely recommend this app to anyone who is looking to have a nice gallery on their website is makes a big difference and it is very simple to use.

immi.
United Kingdom
18 days using the app
ShopiDevs replied December 21, 2023

Hi there,

Thank you for the nice feedback! We're thrilled the app suits your needs. Thanks for choosing Essential Grid Gallery App. If you have more questions, we're here to help, just chat with us in the app.

February 7, 2025

Outstanding Support from Ronyl.

Ronyl went above and beyond to help me launch the app on my website. His support was prompt, professional, and incredibly helpful throughout the entire setup process. He patiently guided me through every step, addressing all my questions and ensuring a seamless integration. Thanks to his expertise, my website is now running smoothly with the app.

My Store
United Kingdom
About 11 hours using the app
January 9, 2025

First time using it. Love the grids and customer service. Quickly addressed the "branding" issue and resolved it. Looking forward to using more of this app.

Cha Cha Charms
Australia
About 1 hour using the app
March 6, 2024

easy to use with excellent and really fast response team, I had an issue with the images lightbox and the team responded in minutes and fixed the issue for me, would recommend :)

jason-rufov
Australia
1 day using the app
June 24, 2025

Free version of this app is POOR and not at all user friendly!!

My Store
South Africa
11 minutes using the app
ShopiDevs replied July 27, 2025

Hi there, thanks for the feedback — and sorry the free version didn’t work out for you.

We offer it so anyone can try the app without pressure, though it does come with limited features compared to the full version.

We also provide 24/7 live support to assist with setup, customization, and any questions along the way. Plus, we’re always listening and actively improving the user experience based on real feedback.

If you’re willing to give it another go, our team is ready to help you get the most out of it!