Essent Loyalty Program Rewards

Essent Loyalty Program Rewards

Reviews (492)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, with a clean interface and clear documentation. It’s praised for driving repeat purchases through flexible points, VIP tiers, referrals, memberships, and subscription-style perks, all highly customizable and brandable. POS and multi-language support are highlighted as game changers. Pricing is seen as affordable versus competitors, and merchants consistently describe support as fast, professional, and very helpful.

September 9, 2025

Absolutely devastated! I spend days working on my rewards program with customising it to my store. They have issues in the app where any changes you make with adding custom images and removing/adding sections don't update on the store. I contacted support and they advised that you have delete and readd the block for it to update. The support person had access to my store and when I got back from dinner they had deleted all my days' work of customising my page and I don't remember everything I did as it isn't an easy app to navigate. They didn't create a copy of the store so I have lost everything and have to redo it all again. Gutted!

Loki & Me
Australia
22 days using the app
Essential Apps replied September 19, 2025

Thank you for your feedback, and sorry for your experience. We understand how frustrating this has been. Our team has fixed the issue, and the app should now work correctly. We’ve reached out via email a few times but have not heard back - please respond to let us know if everything is working well or if you need further help. We’re here to support you!

Zydrunas