Essent Preorder Back in Stock

Essent Preorder Back in Stock

Reviews (1,316)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to keep sales going when items are out of stock with both preorders and back‑in‑stock alerts. They like clear preorder timing on product pages, flexible per‑product or store‑wide settings, and support for in‑stock and preorder on the same listing. Many praise its easy setup, strong customization, reliable performance, fair pricing, and fast, proactive support that quickly fixes theme and compatibility issues.

August 19, 2025

Setup was quick and straightforward, and the app integrates well into our site. Customer support has also been responsive and helpful.

That said, there are some major drawbacks you should be aware of:

Email delivery is unreliable, which makes communication with customers difficult.

Pre-order status does not show up on the customer’s purchase/order confirmation. While it’s visible on the product page and button, the lack of labeling on the actual order leaves customers confused after checkout.

If you delete the app, it will wipe pre-order markings from existing orders. I was fortunate enough to ask before uninstalling, otherwise this could have caused serious issues.

If these concerns matter to your workflow, I’d recommend avoiding this app for now.

Sip Herbals
United States
About 2 months using the app
Essential Apps replied September 4, 2025

Thank you for your feedback and for highlighting both the positives and concerns. We reached out directly but haven’t heard back yet. We’re committed to improving email reliability and order labeling, and appreciate your input. If you’d like to discuss further, our support team remains available to help.

Zydrunas

August 16, 2025

Essential Preorder & Presale is quite easy set up with nice UI and I am happy that we can customize the look of the components according to our design. Team is super nice and communicative on the set up process :) Thank you! Would be nice to see some more features such as out of stock notifications ;)

Sossu
Estonia
3 days using the app
August 13, 2025

I launched my first Pre-Order campaign last night and have already sold five items. This app made the process incredibly simple, and I'm very satisfied with the experience. Highly recommend!

Hello Annie
Australia
2 days using the app
August 11, 2025

We've been receiving tons of pre orders since downloading this app! Plus, support is very helpful!!! Would definitely recommend!

Zig Zag Asian Collection
United States
5 months using the app
August 6, 2025

I'm an author & this app has been a core part of building hype and collecting preorders for my book launches. The team behind it is absolutely lovely & responsive - exactly what you want when working with any tech tool.

Rowanberry Nook
United States
2 days using the app
August 5, 2025

So far, everything’s been running smoothly—I’ve been getting preorders without any issues. It’s super easy to use. Honestly, I didn’t even watch any tutorials or read the instructions. I love when an app just makes sense right away.

Farmhouse Charm Candles Inc.
Canada
14 days using the app
August 2, 2025

We have been using the app for quite a while with no problems, yet we had a technical problem of the App bottom not showing the desired text description assigned on the design options page.

We reached out to support and had Sebastian from the team help us. He wasn't only very helpful and active he even helped us move things around with the design, he was a true hero.

We are so happy with our experience so far.

khédiv
Egypt
5 months using the app
July 30, 2025

Easy to set up and good response time from support.They only issue is you can;t set up the limit, you have to load them manually which is a pain.

PeppermintTwist
New Zealand
3 days using the app
Essential Apps replied February 9, 2026

Hi there,

We reached out to you via email a few times with the video walkthrough of this feature. Please respond to our message if you need any further assistance.

Zydrunas

July 30, 2025

Ran into a problem where the “Pre-Order” text on the button did not reflect as it should. Emailed support and it was answered, rectified and resolved within the day itself by Tauras Monkus. The App is straight forward and easy to use. Not to mentioned—it’s Free! This app is definitely a great addition and help for all store owners who just started their own e-commerce biz like me. Great App with Great Team!

Edith’s
Singapore
7 days using the app
July 29, 2025

Easy to install and customize with your shop theme, easy to understand.
Important to me is multilingual translation possibilities which this app does.

LoveAid
Estonia
6 days using the app