Essent Preorder Back in Stock
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Reviews (1,316)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to keep sales going when items are out of stock with both preorders and back‑in‑stock alerts. They like clear preorder timing on product pages, flexible per‑product or store‑wide settings, and support for in‑stock and preorder on the same listing. Many praise its easy setup, strong customization, reliable performance, fair pricing, and fast, proactive support that quickly fixes theme and compatibility issues.
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Setup was quick and straightforward, and the app integrates well into our site. Customer support has also been responsive and helpful.
That said, there are some major drawbacks you should be aware of:
Email delivery is unreliable, which makes communication with customers difficult.
Pre-order status does not show up on the customer’s purchase/order confirmation. While it’s visible on the product page and button, the lack of labeling on the actual order leaves customers confused after checkout.
If you delete the app, it will wipe pre-order markings from existing orders. I was fortunate enough to ask before uninstalling, otherwise this could have caused serious issues.
If these concerns matter to your workflow, I’d recommend avoiding this app for now.
Thank you for your feedback and for highlighting both the positives and concerns. We reached out directly but haven’t heard back yet. We’re committed to improving email reliability and order labeling, and appreciate your input. If you’d like to discuss further, our support team remains available to help.
Zydrunas
Essential Preorder & Presale is quite easy set up with nice UI and I am happy that we can customize the look of the components according to our design. Team is super nice and communicative on the set up process :) Thank you! Would be nice to see some more features such as out of stock notifications ;)
I launched my first Pre-Order campaign last night and have already sold five items. This app made the process incredibly simple, and I'm very satisfied with the experience. Highly recommend!
We've been receiving tons of pre orders since downloading this app! Plus, support is very helpful!!! Would definitely recommend!
I'm an author & this app has been a core part of building hype and collecting preorders for my book launches. The team behind it is absolutely lovely & responsive - exactly what you want when working with any tech tool.
So far, everything’s been running smoothly—I’ve been getting preorders without any issues. It’s super easy to use. Honestly, I didn’t even watch any tutorials or read the instructions. I love when an app just makes sense right away.
We have been using the app for quite a while with no problems, yet we had a technical problem of the App bottom not showing the desired text description assigned on the design options page.
We reached out to support and had Sebastian from the team help us. He wasn't only very helpful and active he even helped us move things around with the design, he was a true hero.
We are so happy with our experience so far.
Easy to set up and good response time from support.They only issue is you can;t set up the limit, you have to load them manually which is a pain.
Hi there,
We reached out to you via email a few times with the video walkthrough of this feature. Please respond to our message if you need any further assistance.
Zydrunas
Ran into a problem where the “Pre-Order” text on the button did not reflect as it should. Emailed support and it was answered, rectified and resolved within the day itself by Tauras Monkus. The App is straight forward and easy to use. Not to mentioned—it’s Free! This app is definitely a great addition and help for all store owners who just started their own e-commerce biz like me. Great App with Great Team!
Easy to install and customize with your shop theme, easy to understand.
Important to me is multilingual translation possibilities which this app does.