Essent Preorder Back in Stock
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Reviews (1,317)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to keep sales going when items are out of stock with both preorders and back‑in‑stock alerts. They like clear preorder timing on product pages, flexible per‑product or store‑wide settings, and support for in‑stock and preorder on the same listing. Many praise its easy setup, strong customization, reliable performance, fair pricing, and fast, proactive support that quickly fixes theme and compatibility issues.
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Love being able to set up preorders for our customers and this app has been so easy to use!
The App features and specifically notifications feature has been very helpful for engaging our customers and managing preorders efficiently. Overall, our experience has been great.
Great support from these guys. Had an issue appear, and they fixed it within the hour. I've never experienced support that fast before.
I've only published one campaign so far and didn't do any discounts or anything special - just a basic, straightforward preorder campaign and everything was very simple!
Its looks great and is easy to install. Had a slight issue at the beinning but Sebastian replied to my message very quickly and sorted my problem in a few minutes. Great customer service!
★★★★☆
Rocky start, but the team fixed everything and made it right
I'll be honest about the full experience. The app went live on my store with several bugs over a few days: the pre-order button reverted to "Add to cart" on variant change, discounts didn't show, translations failed, fonts were off, and at one point prices disappeared entirely on multi-variant products — which briefly cost me sales during an active campaign. In the early going, each fix tended to surface a new issue, which was frustrating.
That said, the support team did not give up. They worked through every single problem with me, and in the end all of it was resolved: prices now display correctly on variant products, the collection-card discount matches the pre-order state, fonts are consistent, and translations work. They also offered me their Founder plan as compensation for the time it took.
So: a bumpy start, but a team that genuinely sees things through and stands behind their product. If these issues had been caught before release it would be a clean 5 stars — but given how seriously and persistently they handled it, I'm comfortable recommending the app. My one tip: pilot it on a single product first, especially if you sell multi-variant items.
Great app! easy to setup and gets the job done. Excellent support team too, very responsive, Samuel replied to our query and solved the ticket in less than an hour.
This app works as expected and is easy to understand. There was a slight visual change I needed done and Sebastian got it resolved with the dev team on a Sunday.
great
Works great on Shopify not well with 3rd party platforms
