Essent Preorder Back in Stock
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Reviews (1,315)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to keep sales going when items are out of stock with both preorders and back‑in‑stock alerts. They like clear preorder timing on product pages, flexible per‑product or store‑wide settings, and support for in‑stock and preorder on the same listing. Many praise its easy setup, strong customization, reliable performance, fair pricing, and fast, proactive support that quickly fixes theme and compatibility issues.
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I reached out to the Essential team to fix a button formatting issue, and Sebastian got back to me within 5 minutes. I was surprised and delighted at the quick turnaround! He quickly fixed the button. He was professional, friendly, and communicated in a way that was easy to understand. This team is buildling a great app with the support to back it up. I highly recommend!!!!
Thank you for your review!
We’re so glad to hear you had a great experience with our support team. Sebastian will be happy to hear your kind words, and it’s wonderful to know he could quickly help get everything working as expected.
We truly appreciate your recommendation and support!
Samuel
Great customer support - and while I believe there is room for improvement with some features, I feel it accomplishes the most important aspects of preorder campaigns very effectively with good UI.
Thank you for your review!
We’re glad to hear the app is helping you run your preorder campaigns effectively and that you’re enjoying the overall UI experience. We also appreciate your honest feedback about potential improvements. Insights like these help us continue evolving the app.
We truly appreciate your support!
Samuel
The best app for automating sales through pre-orders and back-to-stock notifications. It has many features and is easy to use. Their support team is wonderful; they genuinely care about resolving your concerns and are open to your suggestions. Bryan and Shammer were very kind and addressed a really big need for my online store. I didn't think they would be able to solve my problem in a single day, but they did. Highly recommended. Congratulations to their team!
Thank you for your review!
We’re so glad to hear the app has been a valuable addition to your store. Bryan and Shammer will be happy to hear your kind words, and it’s wonderful to know our team could quickly provide the solution you needed.
We truly appreciate your recommendation and support!
Samuel
Used few days now seems working and good, support is very responsive, Matas, Samuel and Jemuel helped to set up everything.
Thank you for your review!
We’re glad to hear you’ve had a positive experience with the app so far. It’s also great that we were able to help you get everything set up smoothly!
We truly appreciate your support!
Samuel
Jemuel helped me out very quickly with precise instructions on how to turn off the preorder badge which was deterring customers from purchasing. Phew! Thanks for the help!
Thank you for your review!
We’re glad to hear our support team could help you get everything set up smoothly with your theme!
We truly appreciate your support!
Samuel
Great app recommend
We’re glad you’re enjoying the app and appreciate the recommendation! We hope our pre-order and back-in-stock features help you manage product availability smoothly and keep customers informed when items are unavailable.
Thanks for your support!
Samuel
Extremely fast extremely helpful, thanks again!
It’s really nice to hear you had such a positive experience with our team! We always aim to provide fast, helpful support and make managing pre-orders as smooth as possible for your store.
Thanks for your kind words and support!
Samuel
Easy to use!
Easy to use
Great app with generous free tier
