Reviews (513)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app clearly shows accurate delivery estimates on product pages and at checkout, building trust and reducing “where is my order?” questions. They like the flexible rules by shipping method, country, product, and inventory location, plus countdown timers and multilingual support. Many highlight quick, easy setup, strong customization to match branding, smooth theme integration, and fast, proactive support that handles custom templates and complex setups.
Refine
-
By rating
The design is incredibly user-friendly, making everything easy to navigate, and the support team is responsive and highly professional. We’ve successfully deployed it across six stores. Highly recommended!
Thank you so much for your 5-star review! 😊 We're glad you find the app and support helpful. If you ever need any assistance, feel free to reach out.
First of all the app is very easy to configure and with basic knowledge also very easy to customize. You will have to do some trial and error but you will get the hang of the settings very quickly.
I ran into a problem with setting up the delivery time information in our order confirmation email. I also have no clue about coding. Jay from the support team was very friendly and replied quickly and professional to my inquiry. The issue wasn't too easily resolved as it took a couple of trys to get the right configuration. Also that we are based in Germany and everything has to be localized surely didn't help the cause.
Afer a short time (under 90 minutes) all issues were resolved and the app is working flawlessly. I am very happy with the support I received and recommend Setubridge to everyone without hesitation. Thanks again to Jay.
Thank you so much for your amazing 5-star review! ⭐️
We're thrilled to hear that you found our app easy to configure and customize! It's great to know that Jay was able to assist you quickly and professionally, especially with the email setup and localization requirements.
Your kind words truly motivate us to keep delivering top-notch support. If you need any further assistance, feel free to reach out anytime.
Thanks again for recommending SetuBridge! 😊
Excellente application, un support à l'écoute et hyper réactif. Une app presque indispensable pour informer à nos clients les délais de livraison en fonction de plusieurs paramètres. Nous recommandons à 100% ! Merci Drashti pour son implication dans le développement d'option supplémentaires pour notre boutique.
Thank you so much for your wonderful review and recommendation! 🌟 We're thrilled to hear that you found our application helpful and our support team responsive. Your kind words motivate us to keep delivering the best experience.
A special shoutout to Drashti for going the extra mile in assisting with additional options for your store—I'll make sure to share your appreciation with her.
If you ever need further assistance or have any suggestions, don’t hesitate to reach out. We’re always here to help! 😊
We needed a custom modification to accommodate different store locations. The team implemented it as part of their enterprise plan. While it came at a non-standard price, we’re very satisfied with the solution and the quick delivery.
Thank you so much for your 5-star review! 😊
We're thrilled to hear that the custom modification for your store locations met your expectations. Providing tailored solutions as part of our enterprise plan is something we take pride in, and it's great to know you were satisfied with the quick delivery and the outcome.
If you ever need further assistance or have additional ideas to enhance your store, we're here to help!
great and fast support, solved issues immediately and we had the app up and running in around 1h for the whole shop with different product categories.
Only downside: when offering more than one delivery option the text snippets do not adjust in checkout according to the selected option.
Thank you so much for your 5-star review! 🌟 We're delighted to hear that our support team could help you get the app up and running so quickly across your shop and product categories. Your feedback about the text snippets not adjusting in checkout is valuable, and we'll definitely take it into consideration for future improvements. If you have any additional suggestions or need further assistance, feel free to reach out—we’re always here to help! 😊
Très bonne app qui nous a permis d'indiquer clairement les délais de livraison en fonction des différents transporteurs, fonctionnalité que peu d'apps proposent. Le service client a été très rapide pour m'aider à l'installer et paramétrer, et l'équipe des développeurs a pu faire quelques modifications pour que les boutons soient parfaitement adaptés à notre site.
Thank you for the wonderful 5-star review! We're delighted to hear that our app has helped you clearly indicate delivery times and that our customer service and development team were able to assist with installation and customization.
Your feedback means a lot to us, and we’re thrilled to know our app is making a positive impact on your site. If you need any further assistance or have more suggestions, please don't hesitate to reach out.
After testing many other ETA apps I tested Estimated Delivery Date - ETA and this works perfect. So many options, most others have only one option just 3 to 5 days. But as we ship world wide this is no option some counties will be delivered in 1 day other take 10 so other apps are useless.
But this one is ideal you can check tons of options, countries, products, etc to set up everything according your needs.
And so many options to show the ETA from nice clean text till fully animated and you can choose different views per country. For boring countries simple text and for the happy countries nicely animated. Everything is possible. This is really the best solution out there. Give it a try and be amazed....
Thank you so much for your detailed and positive review! We're delighted to hear that Estimated Delivery Date - ETA has met your expectations and provided you with such a customizable and effective solution for your shipping needs worldwide. Your feedback about the variety of options and flexibility in displaying ETAs per country is greatly appreciated.
If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Best regards,
The SetuBridge Team
I've used this amazing app for my eCommerce site for 2 years, and I couldn't be happier! The feature that displays shipping dates is a game changer. It provides customers with transparency and helps manage their expectations, which has significantly reduced my support queries.
The user interface is intuitive, making it easy to integrate into my existing setup. Plus, the app’s performance has been flawless—it loads quickly and works seamlessly across devices.
What really stands out, though, is the customer service. Whenever I had a question or needed assistance, their team responded promptly and efficiently, ensuring that I felt supported every step of the way. It's clear they care about their users and are dedicated to helping us succeed.
Overall, I highly recommend this app to any eCommerce looking to enhance customer experience and streamline communication. It’s truly a must-have tool!
Hello Shopdecor ,
Thank you so much for your incredible 5-star review! We’re thrilled to hear that our app has been a game changer for your eCommerce site over the past two years.
It’s wonderful to know that the shipping dates feature has helped reduce support queries by providing transparency for your customers. We’re also glad that you found the user interface intuitive and the app’s performance flawless across devices.
Your kind words about our customer service mean the world to us. We're dedicated to ensuring our users have a smooth and successful experience, so it’s great to hear that you felt supported every step of the way.
We truly appreciate your recommendation and your continued trust in our app. If you ever need anything else, please don’t hesitate to reach out—we’re here to help!
Thank you again for your support!
Perfect app with excellent customer service. They will you help you out till your satisfied with the app.
Thank you so much for your kind words! 😊
We’re really happy to hear you’re enjoying the app and our customer service 🙌 We always aim to support our users until everything is working exactly as expected, so your feedback truly means a lot 💬
If you ever need any help or have questions in the future, we’re always here for you 🚀
So far, everything's working perfectly. The customer service is truly excellent. They help you with everything and work for you even on the free plan, which is really helpful and convinces you to buy the paid plan for the professionalism they offer.
Thank you so much for your thoughtful feedback! 😊
We’re really happy to hear that everything is working well for you and that you’ve had a great experience with our customer service 🙌💬 It means a lot to know our team’s support and professionalism made a positive impression, even from the free plan.
We truly appreciate your trust and support 🚀 If you ever need any help or have questions in the future, we’re always here for you.
