Reviews (512)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app clearly shows accurate delivery estimates on product pages and at checkout, building trust and reducing “where is my order?” questions. They like the flexible rules by shipping method, country, product, and inventory location, plus countdown timers and multilingual support. Many highlight quick, easy setup, strong customization to match branding, smooth theme integration, and fast, proactive support that handles custom templates and complex setups.
Refine
-
By rating
Priyanka was a great help. Very fast and understood the requirement very well.
The customer service was excellent; they were very cooperative and quick in resolving any issues.
Muito bom, ajudaram quando necessitei rápido e eficaz.
So far, so good: the support team is proactive and very helpful. There are plenty of apps like this one, but this one has that little something extra, and I love its graphics. ;)
WymWolf
Second opinion:
the settings went well, whatever help I needed was very fast and professional, excellent customer service provided by Jay.
The app is really great and enjoyable for any customer.
It’s another 5 stars more than deserved :)
WymWolf
The app is very easy to use and integrates smoothly with Shopify. Setting up and managing ETA updates is simple, even for beginners, and it helps improve communication with customers by providing accurate delivery expectations. The interface is clean, user-friendly, and works exactly as expected. What impressed me the most was the support team, they are responsive, professional, and quick to help when needed. Overall, this app has been a great addition to our store and has improved the customer experience significantly. Highly recommend!
Thank you so much for your detailed and thoughtful feedback 😊
We’re really happy to hear that you find the app easy to use, smoothly integrated with Shopify, and helpful in improving communication with your customers through accurate delivery expectations. It’s great to know that the interface and setup process are working well for you, even as a beginner.
We especially appreciate your kind words about our support team. Being responsive and helpful whenever needed is something we take great pride in, and your feedback means a lot to us.
Thank you for recommending the app and for sharing your experience. If you ever need any assistance or have suggestions, we’re always here to help 🚀
Easy to use, friendly staff made it all possible. Thank you, Jay.
Thank you so much for your kind review! 😊
We're delighted to hear that you found the app easy to use and had a great experience with our support. We'll be sure to pass your kind words along to Jay—he'll be thrilled to know his assistance made a positive difference.
We truly appreciate your support. If you ever need any help or have suggestions, we're always here for you.
Wishing you continued success with your store! 🚀
We had some complex ETA and responsive layout requirements for our Shopify store, including multilingual setup, shipping method rules, and custom storefront design.
The SetuBridge support team was very responsive and helped us resolve a storefront rendering issue with the ETA widget on our Concept theme. They investigated the issue with their developers and provided fixes until the widget displayed correctly on desktop and mobile.
The app offers many useful features:
* shipping method based ETA
* country and zipcode rules
* multilingual support
* pickup support
* customizable ETA templates
Support was fast, professional, and willing to help with theme compatibility adjustments.
Recommended for stores that need advanced delivery date logic and responsive ETA widgets.
Thank you so much for sharing such a detailed and thoughtful review 😊
We’re really glad to hear that our SetuBridge support team could assist you with the complex ETA and responsive layout requirements for your Shopify store, including the multilingual setup, shipping method rules, and custom storefront design.
It’s great to know that our developers were able to help resolve the storefront rendering issue with the ETA widget on your Concept theme and ensure it works properly across both desktop and mobile.
We also truly appreciate you highlighting the app’s key features like shipping method-based ETA, country and zipcode rules, multilingual support, pickup support, and customizable ETA templates. Your feedback helps us a lot.
Thank you for your recommendation and for recognizing our team’s responsiveness and effort with theme compatibility adjustments. If you ever need further assistance or enhancements, we’re always here to help 🚀
We have been using this delivery ETA app since 2024, and overall our experience has been excellent. The app has helped us display clear and accurate delivery estimates to our customers, which has improved customer confidence and reduced delivery-related queries.
Initially, I had some confusion regarding the lead days settings, cut-off timings, and weekend cut-off configurations, but after understanding the setup properly, everything started working perfectly as per our expectations. The app offers flexible configuration options, which makes it easy to customize delivery rules based on business requirements.
We especially appreciate how smoothly the ETA rules work for different shipping methods and delivery schedules. The interface is user-friendly, and the app integrates well with our store.
The support team is also very responsive and helpful. Whenever we had questions or needed assistance, they guided us properly and helped resolve our concerns quickly.
Overall, it is a reliable app with useful features and good customer support.
Thank you so much for your wonderful review and for trusting our app since 2024! 🌟
We're delighted to hear that our Delivery ETA app has helped improve your customers' shopping experience by providing clear and accurate delivery estimates.
We truly appreciate you mentioning your experience with the lead days, cut-off timings, and weekend cut-off settings. These features are highly flexible, and we're glad that once everything was configured, the app worked exactly as you expected.
Your kind words about our support team mean a lot to us. Providing timely assistance and helping our merchants get the most out of the app is always our top priority.
Thank you again for your continued trust and support. If you ever have any questions, suggestions, or need assistance in the future, we're always here to help.
We wish you continued success with your store! 🚀
great and easy to use
Good widget, great customer support!
