DPL ‑ Etsy Integration

App is just okay. It doesn't automatically update your Esty items, and to try and figure out how to update the items is very challenging. There solution is to have another DEMO call. Tech support just won't help you get what you need done. Not the best app.

Works great for syncing products to Etsy! Great customer service.
Have not tried out the order syncing process yet.

I am finding the app easy to use and am very happy. I would highly recommend this app for Shopify-Etsy integrations. The customer support provided by Hem was awesome!

the app has worked well for me over the past couple of years, customer service is very helpful, Surya S was especially great!

There were mutiple problems and their personel are only train on how to connect you and not troubleshooting. But the worst was when couldn't upload for a week. They blamed it on Etsy token revoked. It was because the shop name in Etsy had changed and needed to be re-connected to Etsy with new shop name. I found this out on my own. But they were so quick to blame Etsy they never checked. Very poor service.

I had issues with the app but support was able to resolve them. Darpan also helped me a lot, he offered to call me to help me upload products correctly and make sure everything was running smoothly. He was very nice and made me feel very comfortable and confident that their app and support would help me grow my business and bring more sales!

Surya and team are always very responsive and helpful. They are also very acoomodating and dedicated to make the app better. Highly recommend this app!

I am giving this app 5 stars due to the customer care and simplicity of the app. I love that it integrates directly with my Shopify interface and I don't have to open another window to view my products/inventory. I have used many other apps that feel over complicated and over priced. While there are some items that can be worked on with this app (minor issues with message verbiage or display options-but nothing major/none affecting inventory management, etc.) It does what it promises and after speaking with support I feel confident the minor issues will be worked out soon. This is a cost effective inventory management system that works well for syncing products Shopify with Etsy. Syncing is much quicker and closer to "real-time" than the other 5-6 apps I have tried. It is simple to use and understand the customer support is quick to respond. I would say that once the minor glitches are resolved I will consider this app to be the best available for those that simply need to view/manage orders and inventory between the 2 platforms. Great job, hope to see more intuitive features soon that will make it even better. Thanks to the development team.

Customer support is helpful and responsive. When there has been a glitch or problem, they're always responsive. I appreciate that!

Spent weeks trying to get the products to link with between Shopify and Etsy and it never worked. We had all our SKU, Product titles, variant titles, qty, and prices that match exactly and it never would link. Support is horrible and they kept telling us they would respond and no one would respond. Chat is fast to respond, but often that ended with them telling us they needed to have a developer help, and then nothing would happen. I would not recommend this app. We also had orders that failed to transfer over so we had to manually process orders.