Reviews (846)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy and fast to install, with a simple, intuitive interface that “just works.” It’s widely used to meet EU/GDPR cookie requirements across multiple stores and themes, with simple but effective customization to match branding. Merchants note minimal performance impact and consistently praise the fast, friendly live chat support. Many appreciate that it’s free and say they highly recommend it.

April 15, 2025

Excellent app, does exactly what it says, and super easy to setup. I had an issue with customising it, and Jon provided a solution start away. 5 star app and 5 star support!

FAVU
Ireland
Almost 4 years using the app
Nova Apps replied April 16, 2025

Thrilled you found the app spot-on and easy to set up! Thanks for the 5-star praise—glad our team nailed it with a quick solution for your customization issue. We’re here for you!
- Kevin & Nova Apps Team

March 13, 2025

Easy set up. Live support option. Simple but does the job just enough.

aporeei
Poland
35 minutes using the app
Nova Apps replied March 17, 2025

Thanks for the great feedback! We're happy to hear the setup was easy and that our live support has been helpful. We're glad the app is meeting your needs—feel free to reach out anytime!
- Kevin & Nova Apps Team

March 10, 2025

Does exactly what it says on the tin. I had a slight installation issue (I didn't realise that I needed to enable the app within my theme too) . A quick conversation with Jon from support and he pointed me in the right direction. Thanks Jon

The Soap Coach
United Kingdom
Over 5 years using the app
Nova Apps replied March 11, 2025

Thank you for the great feedback! We're glad the support team could help guide you through the installation. If you ever need further assistance, we're always here to help!
- Kevin & Nova Apps Team

January 22, 2025

Thanks to Jon for his quick and efficient help. My issue was resolved within a matter of moments.

Sew Sew Mellow
United Kingdom
40 minutes using the app
Nova Apps replied January 23, 2025

You're welcome! We're glad to hear your issue was resolved so quickly. If you need anything else, just let us know! 😊
- Kevin & Nova Apps Team

January 13, 2025

Does the job. Have been using it for a long time, it's quick and easy.

ioMerino
Australia
About 5 years using the app
Nova Apps replied January 15, 2025

Thanks for sticking with us and for your positive feedback! We're glad to hear the app is serving you well. If you need anything, just reach out! 😊
- Kevin & Nova Apps Team

October 28, 2024

I got very good help from Alex almost instantly when I had a problem.

Hyotyvoima
Finland
Over 1 year using the app
Nova Apps replied October 30, 2024

Thanks for the feedback! Glad we could help you out quickly. 😊
- Kevin & Nova Apps Team

October 25, 2024

Wonderful! It was a pleasant experience to contact the support team for help. The response was warm and efficient. Problem solved within 1 minute with the help of Alex. Thank you!

elenomad
Netherlands
About 1 year using the app
Nova Apps replied October 27, 2024

We're glad your issue was resolved quickly and that you had a pleasant experience with our support team. Thanks for letting us know! 😊
- Kevin & Nova Apps Team

September 16, 2024

Jon was very helpful and so quick to respond when I was not seeing the cookie banner appear on my website. Thanks again Jon for your speedy help with this!

Billabone
South Africa
24 minutes using the app
Nova Apps replied September 17, 2024

Thanks for your feedback! We're glad we could help quickly with the cookie banner issue. Always here when you need us! 😊
- Kevin & Nova Apps Team

July 18, 2024

Great customer service!
Alex is patient, kind and willing to help.

Instruction provided is easy to go over and check all steps are done correctly.

Thanks again!

Marukome
United States
About 1 hour using the app
Nova Apps replied July 22, 2024

Thank you for your kind words! We're glad our team could assist you. Happy to hear the instructions were clear and helpful! 😊
- Kevin & Nova Apps Team

June 6, 2024

Quick and great support, Izzy was really helpful.

NKV stuff
Spain
22 minutes using the app
Nova Apps replied June 10, 2024

We're glad we could help quickly! Thanks for your kind words and for choosing us! 😊👍
- Kevin & Nova Apps Team