Reviews (845)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy and fast to install, with a simple, intuitive interface that “just works.” It’s widely used to meet EU/GDPR cookie requirements across multiple stores and themes, with simple but effective customization to match branding. Merchants note minimal performance impact and consistently praise the fast, friendly live chat support. Many appreciate that it’s free and say they highly recommend it.

March 5, 2024

Parfaitement simple à mettre en place, et il y a même des personnes disponibles pour vous aider si vous ne comprenez pas certaines étapes

Alonaly
France
35 minutes using the app
Nova Apps replied March 6, 2024

Ravi de savoir que vous avez trouvé la configuration simple et notre équipe utile ! Nous sommes toujours là pour vous aider si vous avez besoin de nous.
- L'équipe des applications Kevin et Nova

February 7, 2024

Réponse extrêmement rapide, personnel très gentil, merci pour votre aide !

Cocotte Bijoux
France
21 minutes using the app
Nova Apps replied February 8, 2024

Vos remerciements comptent beaucoup pour nous ! Nous sommes heureux d'apprendre que vous avez vécu une excellente expérience avec notre équipe. Toujours là pour vous aider chaque fois que vous en avez besoin !
- L'équipe des applications Kevin et Nova

January 28, 2024

Great customer support. Technical issues solved within minutes on several occasions.

Avelena
Netherlands
2 days using the app
Nova Apps replied January 30, 2024

Thank you for your kind words! We're committed to providing excellent customer support and swiftly resolving technical issues. If you ever encounter more, we're here to help!
- Kevin & Nova Apps Team

January 19, 2024

It works, it's free, awesome support chat, easy and fast installation... What else do you want?
I 100% recommend it.

Elena Busto - Essential Beauty
Spain
7 days using the app
Nova Apps replied January 22, 2024

Thanks a ton for recommending us! We're thrilled you love our app and chat support. Happy to make things easy and fast for you!
- Kevin & Nova Apps Team

November 23, 2023

Il servizio di customer care è eccezionale, mi hanno risposto in chat in tempi brevi e hanno subito risolto il problema! Consiglio sicuramente!!!

It Girl
Italy
5 days using the app
Nova Apps replied November 27, 2023

Le tue gentili parole significano molto per noi e siamo grati per l'opportunità di servirti. Grazie per averci consigliato!
- Team di Kevin e Nova Apps

September 6, 2023

EJ is awesome and solved my problem easily. Thank you! :)

Watt2Go
Germany
8 months using the app
Nova Apps replied September 8, 2023

We're delighted that we were able to easily solve your problem. If you have any more questions or need assistance in the future, please don't hesitate to reach out. 😊 - Kevin

July 10, 2023

It has been a great conversation, which has resolved my doubts and provided ideal solutions and suggestions, with a professional and friendly treatment.

Quesos y Vinos Fanbar al Natural
Spain
41 minutes using the app
Nova Apps replied July 12, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 - Kevin

April 23, 2023

Greate help fra Izzy! Thank you! Looking forward for further cooperation!.

Flower affaldsstativ
Denmark
13 days using the app
Nova Apps replied April 24, 2023

Thank you for sharing your positive experience with us! Please don't hesitate to reach out if you need any further assistance or have any questions! - Kevin

May 24, 2023

Great customer service from Izzy! :) I needed help setting up the cookie banner and it was so easy!!

Vigur.no
Norway
38 minutes using the app
Nova Apps replied May 25, 2023

We greatly appreciate your feedback and if there's anything else we can assist you with, please feel free to let us know. Our team here at Nova will be delighted to help you. - Kevin

March 29, 2022

Facile et rapide à mettre en place, et un support réactif !
L'app répond parfaitement à notre besoin.

IRON SHARK NUTRITION
France
14 minutes using the app
Nova Apps replied March 29, 2022

Formidable! Nous sommes toujours là pour vous aider et ravis que notre application réponde à vos besoins ! 🎉 Merci beaucoup pour les commentaires positifs et la critique ! Meilleurs voeux, Kévin