EW: EU Withdrawal Button &Form

EW: EU Withdrawal Button &Form

Reviews (2,318)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy way to meet EU withdrawal button requirements, including §356a BGB, with setup done in minutes and smooth theme integration. It generates a clean, legally compliant withdrawal page and form, supports partial withdrawals, and stores data clearly. Texts and emails are customizable and multilingual, performance is stable, and support is fast and friendly. Many small shops value the free plan for basic compliance.

September 23, 2026

Legt sich ungefragt einfach über diverse Rubriken im Footer und es ist ohne Entwickler gar nicht zu fixen. Plättet also bei uns als u. a. das Impressum, was ein no go ist

Mister Brixx
Germany
3 months using the app
401layers UG (haftungsbeschraenkt) replied September 23, 2026

Hallo Boris, schade, dass du unzufrieden warst.

Wir möchten kurz aufklären: Die App fügt sich niemals von allein ein. Sie wird erst aktiv, wenn im Shopify Theme-Editor das App Embed aktiviert wird. Dort lässt sich das Overlay auch mit genau einem Klick ohne jegliche Code-Kenntnisse oder Entwickler wieder deaktivieren.

Wir wünschen dir weiterhin viel Erfolg mit deinem Shop!

August 7, 2026

Easy and intuitive setup and there's no language barrier.

Wearrs
Denmark
27 days using the app
July 27, 2026

Needed to fine tune app within the free plan allowance - easy with L., recommendable

Domus formosa
United Kingdom
About 9 hours using the app
July 27, 2026

Die Einstellungen vorzunehmen bis alles funktioniert ist etwas umständlich aber machbar. Ich würde auch dafür Monatlich bezahlen allerdings finde ich den Preis etwas zu teuer und kann mir das zum Start erstmal nicht erlauben.

AZB
Germany
About 1 hour using the app
July 24, 2026

Cette API est incroyable, installation très simple, permet une personnalisation aux couleurs du site, facilite les retours aussi bien du côté client que eshop.

NEIJE
France
About 1 month using the app
July 22, 2026

Ik gebruik deze app voor mijn nichewebshop OmarmRing (herinneringsbloemwerk en urnen). De installatie is verrassend eenvoudig: je wordt stap voor stap door een menu geleid en veel wordt automatisch voor je gedaan. Customizing‑mogelijkheden van de gratis versie zijn enigszins beperkt, maar voor een beginnende of kleine webshop ruim voldoende.

Wat mij vooral opviel, is de support: de ontwikkelaar reageert snel, denkt flexibel mee over de UX en heeft zelfs de storefront‑branding voor mij verwijderd, hoewel dat eigenlijk een betaalde feature is. Dat soort meedenken maakt deze app echt de moeite waard. Ik kan deze oplossing van harte aanbevelen aan andere EU‑shops die hun Widerrufsbutton netjes willen regelen.

OmarmRing
Netherlands
About 12 hours using the app
July 7, 2026

Offers no support, does not respond to emails.

Elektor
Netherlands
29 days using the app
401layers UG (haftungsbeschraenkt) replied July 7, 2026

Hi Elektor,
Thank you for taking the time to leave a review. We pride ourselves on fast support and looked into your case immediately. We received your email on June 30th at 16:29 and our team replied at 16:50.
Since you haven't seen our message, please check your Zendesk system, as our reply was successfully routed there rather than a standard email inbox.

Additionally, please note that we offer almost 24/7 Live Chat support on our website for all our customers. If you ever need immediate, real-time assistance to get an issue sorted, our agents are always available.

Best regards,
EU Withdrawal Team

July 4, 2026

Nice app, easy to set up and does exactly what we needed. The team did a great job and the support was very helpful. Highly recommended.

Roots Health
Bulgaria
About 3 hours using the app
May 20, 2026

Very easy to set up and integrates nicely into the Shopify theme.
We were able to create a clean, professional withdrawal page without using intrusive pop-ups. The onboarding process is well structured and the app works exactly as expected.

Highly recommended.

Herzbach Home
Germany
About 1 hour using the app
June 25, 2026

simple and easy to setup, does its job. pretty straightforward

TORA CRAFTS
Germany
About 1 hour using the app