EW: EU Withdrawal Button &Form
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Reviews (2,319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy way to meet EU withdrawal button requirements, including §356a BGB, with setup done in minutes and smooth theme integration. It generates a clean, legally compliant withdrawal page and form, supports partial withdrawals, and stores data clearly. Texts and emails are customizable and multilingual, performance is stable, and support is fast and friendly. Many small shops value the free plan for basic compliance.
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Amazing app!
So far this looks like a good app. It has the functionality that the EU says we need.
Super easy to install, sucks that I even needed this to begin with since I always cancelled orders on request, but at least this app makes it easy to remain compliant
Wir sind sehr klein und dankbar das es kostenlose Apps wie diese gibt. Funktioniert wuunderbar. DANKE.
easy set up! need to clarify the plan costs before installation
Perfect easy set up.
Works really fast and is very nicely designed.
Thanks!
THANK YOU for solving something that was otherwise really complicated! Works like a charm, and is easily embeddable if you don't want a floating button.
pretty easy to install and it's free. As long as I comply with the directive and it doesn't cost anything I don't mind the page is with form and an ugly app button, honestly I don't forsee a lot of use anyway.
Formular wird nach zweimaliger Einrichtung nicht angezeigt. Irgendein Problem mit Javascript das inline eingebettet wird und aufgrund der Sicherheitsrichtlinien vom Browser blockiert wird. Kein Wort dazu in der Dokumentation, Einrichtung kann nicht erfolgreich abgeschlossen werden, App somit unbrauchbar, da hier scheinbar doch mehr programmiertechnisches Wissen vorausgesetzt wird.
Hallo,
vielen Dank für die Bewertung. Du hast das Thema Sicherheitsrichtlinien (CSP) schon ganz richtig angesprochen, allerdings liegt die Ursache hier etwas anders.
Unsere App setzt absolut kein programmiertechnisches Wissen voraus und ist in der Regel in 5 einfachen Schritten installiert. Dass das Formular bei dir nicht lädt, liegt daran, dass in deiner Umgebung iFrames aktiv blockiert werden. Wenn das Ausspielen von iFrames auf deiner Seite unterbunden wird, blockiert der Browser die Anzeige logischerweise.
Schreib uns einfach kurz an. Wir schauen uns das gerne mit dir zusammen an und helfen dir, die entsprechende Blockade zu deaktivieren, damit du die App problemlos nutzen kannst.
Beste Grüße,
EU Widerruf Team
This app is very risky for Shopify stores.
After installation, it disabled my existing main-page section (`disabled: true`) and replaced it with its own app block to display the withdrawal form. This means regular pages can be turned into withdrawal form pages, which can break product guide pages, technical content pages, and SEO landing pages.
The EU withdrawal function should be placed on a dedicated page or added through a safe embedded button. It should not automatically replace existing page content.
This caused a serious risk to both SEO and customer experience. I cannot recommend this app unless this behavior is fixed.
Hi there,
Thank you for your feedback. We take your store's SEO and customer experience very seriously, and we completely understand why you were alarmed to see your page content change.
To reassure you and other merchants, we want to clarify that our app is completely safe to install. Our app strictly operates without the write_themes access scope. Because of Shopify's security architecture, it is technically impossible for our app to automatically alter your theme code, change file settings to disabled: true, or replace existing content on its own.
What likely happened:
If you added the app block to your "Default page" template within the Shopify Theme Editor, Shopify will automatically display that block on every page that uses the default template (including product guides and landing pages).
To resolve this, the withdrawal form simply needs to be assigned to a new, dedicated page template rather than the default one.
We would love to hop on a quick call to help you fix this and guide you through the correct Theme Editor setup. Please reach out to our support team so we can get your withdrawal page running perfectly without affecting the rest of your store!
Best regards,
EU Withdrawal Button Team
