Reviews (331)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a strong, versatile solution for selling tickets and managing events of all sizes. They highlight seamless Shopify integration, easy setup, smooth on-site check-in, and helpful features like calendars, automated emails, custom forms, and multilingual support. Many say it scales well, runs events reliably once configured, and is fairly priced. Support is frequently praised as fast, patient, and very hands-on.
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Amazing customer service! Very helpful in solving a problem for me. Thank you!
Wonderful to hear our Evey support team could help get your problem sorted out! Thank you for taking the time to share this.
The service was great, but the customer service disappeared. Now, all customer service is handled by an AI agent.
Hi team,
We’re sorry the support experience has felt less personal than before. We’ve responded to your support ticket so our team can step in directly, review what happened, and help get things back on track with Evey.
- Evey Management team
Ich liebe diese App
We love hearing that you’re enjoying Evey. Thank you so much for the five stars!
Llevamos varios años usando la app. Nos es muy funcional para eventos presenciales. Para actividades en linea me parece muy caro y dejé de usarlo dado que la mayoría de actividades son gratis.
En eventos grandes si es sumamente funcional ya que varias personas pueden escanear al mismo tiempo, la app es muy facil de usar y casi no comete errores. La función de envio a mensajes a inscritos es estupenda por que tiene más rating de apertura que los mailings.
Thank you for using Evey for so many years and for sharing such thoughtful feedback. We’re glad it’s been reliable for your in-person and large events, especially with multiple people scanning at once, and it’s great to hear the attendee messaging feature has worked so well for you.
We also hear your point about online activities and pricing, and we’ll keep that in mind as we continue improving the app.
Gute Erfahrung mit der App, sie ist sehr gut anzupassen und der Support überzeugt durch schnelle Rückmeldung.
It’s great to hear Evey has been easy to customize and that our support team has been quick to respond. Thanks so much for the 5-star review!
The customer service is amazing. I’ve worked with two different reps and have received consistent responses and results. :)
It’s wonderful to hear you’ve had consistently great support from both reps! We really appreciate you sharing your experience with Evey. :)
Really bad experience! The tickets are not sending to customers! And Evey has no human support over the weekend, where most events are happening! The custom email service provider feature is not working and if you try to set it up, you then cannot reverse it to the default which results in notifications not going out, which means none of your customers will receive their tickets. We need a human to reset our Email Service Provider to the app default, and we cannot wait for Monday to talk to a Human!
That sounds incredibly stressful, especially with events happening over the weekend and customers waiting on their tickets. What you described around the email provider setup and notifications not going out is definitely not the experience we want anyone to have.
I’ve reached out to you directly through your support ticket so we can jump in and help get your Email Service Provider reset and everything flowing again as quickly as possible. We’re on it and will stay with you until this is fully resolved.
- Evey Management team
Thanks for all your help Ron
Ron will be happy to see this! We’re glad he could help, and our team is here anytime you need us.
Evey has been great for our art festival. Really glad we moved to it. Great customer service!
We’re so glad Evey has been a great fit for your art festival! It’s wonderful to hear the move has been a positive one.
I've used Evey Events for a few years now and love it! It really easy for my customers to purchase tickets on my website with the help of this app.
We’re so glad Evey has been a reliable part of your events over the years! It’s great to hear it’s making ticket purchases easy for your customers right from your website.
