Matrixify: Data Export Import
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Reviews (1,776)
What merchants think
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This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as essential for serious data management, especially on medium-to-large or complex stores. It’s praised for reliable bulk import, export, and updates across nearly all Shopify data, including B2B, and for handling very large catalogs without freezing. The dry-run validation is a key safety feature. While there’s a learning curve, merchants find it far more powerful than Shopify’s native tools, with fast, helpful support.
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This app truly makes my life easier. With over 15K products in my store I can easily update them with this app.
Thank you for your truly amazing review - from our whole team! ❤️
This app has major flaws, unless you have a simple store stay aay, I have lost over 1000 hours of work, if I did it one at a time, I would have been better off. In want to be refunded.
Hello,
We're sorry to hear about your experience and would very much like to help look into this. The app only modifies data that is explicitly uploaded in an import file. We'd love to dig more into the specific jobs with you to see what happened, why and how to make your data imports safer.
We've already emailed you and are ready to dig in as soon as you can share the details. Please reply there or reach us at support@matrixify.app.
Well Done, Unlike the vast majority of app developers everywhere, these folks actually fix something when you tell them that it is broken. My ai projects work brilliantly with this app. And chat lanes need no longer lose continuity thanks to better naming processes. I am very glad to have a paying plan. It really is the only way to get trustworthy CSV files to and from Shopify.
[OLD REVIEW]
You will continue to have this one star rating until you fix this.
Works great otherwise when not directly sabotaging scalable behaviors through ignorant file labeling processes [Export ZIP internal CSV filenames not using Custom file name)
Shop: redacted
Job ID: redacted
Job type: Export
Format: Matrixify: CSV
State: Finished
Plan: Basic
Issue / Observed behavior
When exporting in Matrixify: CSV format with Zip CSV files enabled, the exported ZIP file correctly uses the Custom file name, but the CSV file(s) inside the ZIP keep generic entity/sheet filenames (e.g. Products.csv) and do not include the custom label.
This causes our automation/AI pipeline to misfile the extracted CSV, because it keys off the actual CSV filename after unzip. Additionally, our AI tooling does not always accept ZIP files, so we often need the actual CSV file name itself to be labeled.
Expected behavior
Either:
The CSV file(s) inside the ZIP inherit the Custom file name (at least for single-entity exports), or
There is an option to prefix/suffix internal CSV filenames with the custom label (e.g. Export_redacted B segment test_Products.csv), or
If only one entity is exported and ZIP is enabled, the single CSV inside the ZIP uses the custom name (instead of the generic entity name).
Actual behavior
ZIP is named with the custom label.
Internal CSV filename remains generic (e.g. Products.csv), so the label is lost once extracted/processed.
Job configuration details (from Job redacted)
Custom file name: Export_redacted segment test
Zip CSV files: Enabled
Sheet(s) exported: Products only
Started: 2026-04-17 23:01:34
Finished: 2026-04-17 23:01:49
Steps to reproduce
Create a new export.
Select format Matrixify: CSV.
Select Products (or any entity).
In Options, set Custom file name to any label.
Keep Zip CSV files enabled.
Run export and download the ZIP.
Unzip the file and check the internal CSV filename(s).
Impact
Automation/AI misfiles the extracted CSV because the meaningful label is not present on the actual CSV file(s) used downstream.
Extra processing is required to rename files after extraction, reducing reliability and increasing complexity.
References (current documented behavior)
Matrixify format template (Matrixify: CSV is a ZIP that contains per-entity CSV files)
Matrixify Import and Export Job Options (Custom Name; Zip CSV files)
Request: Please advise if there’s any supported way to have internal ZIP CSV filenames include the Custom file name, or if this can be added as an option.]
Done
Thank you so much for appreciating our work. ❤️
very easy to use made things much easier for me
So glad we could make things easier for you - that's the whole goal. Thank you! ❤️
Very hard to use. The AI instructions are confusing. How do you get any human support. So far not impressed!!
Hello,
We're sorry to hear the experience hasn't been smooth so far. Our human support agents absolutely are available by reaching out to us via Email or Slack support channels - https://matrixify.app/contact-us/.
Our team has also reached out to you via email. We'd really like to understand what specifically felt confusing so we can help you through it. Please respond to the sent email or reach out to us via support@matrixify.app and we'll be glad to assist.
Still the industry standard
Thank you for sticking with us! ❤️
It's a must have, as simple as that.
Thank you so much ❤️
Amazing App for complex product with a lot of metafields and metaobjects, great to control SEO, AEO. Love Dry Run function.
Amazing review, thank you so much! Love how you love our features! ❤️
Great App, Simple, Powerful, and gets what you need done.
One issue is with exporting companies. If you have over 500 companies, then you need to pay for the most expensive plan.
EDIT: One day after leaving a review, they shipped a new feature that lets you filter which companies you want to export! Incredable
UPDATE 2026-04-24:
Thank you so much! This was a nice coincidence that we were already working on the development of that feature, so it came out just in time for you. 🤝
Maris
-----------------------------
UPDATE 2026-04-23:
Hello, again!
Letting you know that the Company Filters are available now.
Please, let us know how this matches your expectations - by writing to our Support (we wrote you an e-mail from Support as well).
Maris
-----------------------------
Hello!
Thank you so much for your nice review. About the Companies - it is hopefully a good coincidence that we are already working on the feature to allow to apply filters when exporting Companies - that will allow you to work with a smaller set of Companies without the need to upgrade.
We will let you know as soon as it's done.
ITS EASY
