Matrixify: Data Export Import

Matrixify: Data Export Import

Reviews (1,775)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants rely on this app to manage large catalogs and complex bulk updates for products, variants, prices, SEO, inventory, tags, and metafields. Many use it for store migrations and ongoing data maintenance across multiple stores, calling it a game changer that “just works.” The dry-run import, flexible exports, and strong documentation and support (including Slack and an AI chatbot) are frequently praised.

May 4, 2024

Fantastic. A bit of a learning curve but acceptable for the amount of power and flexibility this provides. Also, the customer service is amazing. They have an open Slack channel and an AI bot that can answer most questions. If it doesn't right away, the staff usually jumps in to help clarify.

Excellent product.

Rogersound Labs
United States
9 months using the app
ITissible replied May 5, 2024

Wow, thank you so much for your excellent review!
You just made our day!
It is worth trying the hardest - because of the people like you. 🫶

April 13, 2024

I'm not a power user, but the app does what it says with a relatively simple, intuitive interface. Zero problems in the month or so I've used it.

Standard Diesel
United States
29 days using the app
ITissible replied April 15, 2024

Hello!
Thank you so much for your review - this is so important for our whole team. Inspiring to hear that our efforts are so much appreciated.

Maris
Founding Engineer

February 14, 2024

Matrixfy is how we are able to quickly update inventory levels from different locations and do mass price updates. I don't know how we'd do this otherwise.

Alcon Brake Kits
United States
3 months using the app
ITissible replied February 16, 2024

Amazing to hear that Mateixify is so helpful for you.
Greetings from our whole team!

Maris
Founding Engineer

February 1, 2024

We've been using this for years. My primary use is to export payouts for processing for our accounts, but it can be used for far more if needed.

WOWooO
United Kingdom
Over 3 years using the app
ITissible replied February 2, 2024

Thank you, really, for being with us through all those years.
Gratitude from our whole team... 🙏

Maris
Founding Engineer

January 29, 2024

This app has literally saved me weeks of time! We migrated a large site (10k customers, 9k SKUs) off Zen-Cart to Shopify. We'd have spent thousands for a programmer to do the work, but we did it all using this app. If you need to migrate a large site, or bulk edit thousands of products, look no further. Worth every single penny!

Digital Craft Supplies
United States
12 days using the app
ITissible replied January 30, 2024

Wow, thanks so much for your amazing review!
Our whole team is dancing - with tears in our eyes.
This feeling is what we live and work for! 🥹

Maris
Founding Engineer

Edited July 25, 2024

This app was perfect for our move from BigCommerce to Shopify. We were able to move our products and customers easily and efficiently. We were also able to make changes without having to do a lot of data manipulation. Customer service is very quick to respond and help with whatever we needed. Excellent resource.

My Store
United States
5 months using the app
ITissible replied January 24, 2024

Thank you so much for your kind review! 👏

January 18, 2024

It would be nice to know that Matrixify does not download or convert customers' or order files to Shopify before pre-paying the subscription.
The support channel is also not helpful. They only direct you to pages instructing product migrations; the rest you figured out!

milagrosdemexico.com
United States
About 2 hours using the app
ITissible replied January 19, 2024

Hello!
This review is about the BigCommerce migration functionality. We currently can migrate only Products from BigCommerce. The Customers and Orders migration is planned in the future, but not ready yet.
Very sorry about this.
We have fully refunded all your payments, and also raised the priority for additional BigCommerce data to migrate.
If you do decide to still try to migrate using Matrixify, our Support team is really ready to guide you through the process.

Maris
Founding Engineer

Edited December 19, 2023

Great app and we have been using it for sometime now on a daily basis, in all honestly we can't manage our data without this app. Had an issue with our product limit which the guys resolved for us. Much appreciated and will be using for years to come.

MotoHeaven
Australia
About 2 years using the app
ITissible replied December 21, 2023

Thank you so much for your trust in our app, and for giving us the chance to solve any issues that you have with the app.
See you around! 🎄

Maris
Founding Engineer

November 27, 2023

Great tool, once you learn it. Beware that if you are working in a team environment that it can be easy for someone to overwrite changes, so you must make sure all users coordinate, when using it to import changes. It's super powerful and makes managing products and inventory much easier.

Uni-Trend US
United States
2 months using the app
ITissible replied November 28, 2023

Thank you - good point about coordination of the changes.
If imports/updates are done by several people at once, a safe approach would be to just import only the columns/fields that you really need to update - that way you can actually do imports much more safely. For example, if one just needs to update the Product Tags, you could import just the columns: Handle, Tags. Then the Matrixify will find the Product by the Handle and only update the Tags, leaving all the other fields unchanged.

Definitely contact our Support for more tips and tricks how to do updates safely and not to interfere with the other updates the other teammates are doing.

Maris
Founding Engineer

November 26, 2023

Matrixify has saved me hours of work and helped me upload hundreds of listings. So easy to use and just what I needed. We have the Enterprise plan and pays for itself with saved labor hours.

Brakecrafters
United States
About 1 year using the app
ITissible replied November 27, 2023

It's so amazing to hear this - thank you so much!
If you need anything, our whole team is here to help you. 👌

Maris
Founding Engineer