Reviews (41)

Overall rating
4
Counts per rating level
  • 68% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
April 17, 2024

Selten bekommt man so einen Top Service! Derr Herr T.H. ist beeindruckend!

Casa Moro
Germany
20 days using the app
June 10, 2021

Mit dieser App haben wir endlich eine Lösung gefunden, die technisch auch funktioniert. Kein Problem in Verbindung mit Bruttopreisen und funktioniert in Verbindung mit der App easybill, die wir für die Fakturierung verwenden. Neben dem steuerfreien Einkauf sind auch Rabatte möglich. Neben der Angabe der Bruttopreise, die wir für die Endkunden benötigen, ist parallel die Angabe der Nettopreise möglich, was für unser B2B Kunden perfekt ist.
Der Support ist außerordentlich kompetent, schnell und lösungsorientiert.

BEAUTY GET JOY
Germany
About 20 hours using the app
November 27, 2022

Perfect app for us and great customer support!
Very easy to install and working great. We have been using this app for few years.

ONIX PRO
France
10 months using the app
March 21, 2025

The app is bugged, and does not work.

Online Chemicaliën NL
Netherlands
4 months using the app
daxanema replied March 22, 2025

Merchant had Exemptify installed for months, then angrily contacted us to complain it doesn't work, but provided no details of what exactly is not working or how we can help.
After asking for details of what exactly is not working, we received this response:
"I hired a devoloper. Who said it was configured but the thing does not work. "
A further attempt to try to finally get some answers was left unanswered, instead the merchant decided to leave this review a few weeks later - still without any useful information at all.

July 1, 2020

Hi! The App works fine at the Shop but how can I connect Products to facebook Shop by showing the Price incl. the Tax? Thanks for help!

zopfball®
Germany
28 days using the app
February 27, 2019

I used Exemptify to help me display prices on my e-shop with VAT included as most of the customers come from EU but still be able to exclude VAT for the ones coming from non-EU countries. I was absolutely amazed by the help of Thorsten from Exemptify who went beyond a standard customer service and helped me to fix all needed settings to make everything work the way I needed. We exchanged a large number of emails during one evening and all was quickly done. I would definitely recommend the app not only due to the very good functionality but also due to this nice consumer experience! Thanks a lot again!

Silly Silas
Sweden
2 days using the app
August 29, 2019

This app works just fine and exactly for the purposes described. You have to be careful though if you are handling products with different VATs inside one country (eg. VAT in Germany: 19% normal; 7% deducted) which does not work with that app solution....

innerwise Shop GmbH
Germany
5 minutes using the app
October 27, 2021

We have used Exemptify since migrating to Shopify & it has been great for our needs. Recently, we had an issue caused by coding added by a developer so I contacted the app developer for help. Thorsten was so helpful, responded very quickly & resolved the issue for us.

Glitzy Secrets
United Kingdom
About 2 years using the app
April 22, 2019

This app is great. We ship internationally and it helps being able to remove VAT for those customers. The service was great and they helped us set this up very easily.

Oxygen Boutique
United Kingdom
6 days using the app
July 9, 2026

Ferretería y Suministros industriales Online. - Todoparalaindustria.com
Spain
Over 3 years using the app