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Dear Developer,
Following the installation of your "Exim Export Import Pages Blogs Theme Settings" app, all blog pages on my Shopify store have been deleted. Despite receiving JSON files, the pages remain inaccessible. This issue is critical to our business, and I urgently request your immediate attention to resolve it. Please investigate and restore our blog pages promptly.
Dear ABK grooming,
It looks like some misunderstanding.
The app doesn't delete blog posts.
Using the app you may perform the following actions:
- export blog posts from your store to the ZIP file.
- import blog posts from the ZIP file to your store.
These actions don't delete any data.
When exporting the blog posts data is copied to a ZIP file. The app only reads the posts and doesn't remove them.
When importing the app adds new posts. And doesn't overwrite any data. If you import the same zip file multiple times, you will get the same post multiple times.
Here is an example - https://monosnap.com/file/xnGSPCz9Cla2RZ6kAoAG7u9kHWxfwi
You may see the app create new posts each time. Posts have different IDs and different URLs, like here - https://monosnap.com/file/B0eW2h5NRPiPJMkyyxBafmmy3m23eH
So, your issue is not related to the app.
You may get more details about your store at the Settings -> Store activity log
For example - https://monosnap.com/file/ASXjYBIp23zZiHK9xUFL6CWAwXHuJR
You may create a staff account for me codefan18@gmail.com, so I may help you to investigate the issue.
Best regards
Excellent free app! Works very well! There is no default functionality from Shopify to migrate pages (which is ridiculous) and this app is very useful in that regard.
Thank you.
I got error You don't have this app installed and i can`t install it
How I can solve that ?????????????
Hi, JokeyJoy,
Hmm, it looks like a local issue.
If you still see the issue, please send me a screenshot of it.
Best regards
Supported this app from when it was first released. Works well for me updating theme / importing pages pretty quickly
Ported our blogs over easily with no problem, but once the blogs were in the new store we were unable to edit them in Shopify for a few days. Contacted support who assisted and reinstalling the app seemed to correct the problem! Thanks for your help.
Hi Luna,
I replied on the same day - https://monosnap.com/file/wBIGyjU892uHhIC9Z7EVMG0zYveJf9
I can't reproduce the issue you describe. It may be not an app-related issue.
Please provide more detail or create a staff account for me.
Best regards
Hi, I am getting this error, kindly move to the premium hosting rather than depending on Heruko free host. It's giving a lot of errors. Have a look. I got this error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command
heroku logs --tail
Hi,
Thank you for your feedback.
This is a free app, it works fine for our theme developer team, mostly to export and import theme settings.
Recently, I added a paid plan. I hope to collect some money to purchase premium hosting.
Best regars
I am trying to use the application, to export the blogs from my older Shopify store to the new one. I think application is not working properly, in fact not importing at all, and no reply from support.
Hmm, It may be a temporary hosting issue. You may try again later.
If you still see the issue please send me the example file to codefan18@gmail.com or create a staff account for codefan18@gmail.com I will review your issue.
Best regards, Alex
Needed to take all of our blogs from one store to another, worked like a charm. Pretty amazing. Haven't tested out the other stuff, but can confirm the blog functionality works! Both for export and for import
Thank you.
This app is fantastic. Does exactly what it says it will, and it's free! The app developer is also helpful + responsive (had a quick ? that I needed help with, and they got back to me right away). Great experience.
Thank you!
This app does not work for large amounts of blogs. It seemed to export the blogs but will not import the blogs. Just looks like its loading for hours.
Thank you for review.
Yes.
The app doesn't process a big amount of data. It is good for small amounts.
I believe it's good enough for a free app.
I will consider adding a paid plan for big amount of data.
Best regards, MPIthemes
