Reviews (17)
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Great little addition to my store's page. Our store sells pre-packaged, fresh seafood. It's helpful for customers to order ahead when they know the "best by" dates of each product. Communication with the developer was quick and efficient! Thanks!!
The app is amazing, quite versatile, works with single products, product variants and bundles. It also allows for batches with different expiry dates. Best of all, it also allows your store to display the expiry date automatically on the product page. The team behind this app are amazing, supportive, responsive and truly understand their customers and their needs. This app gets a 5-star score in our books.
With Product Expiration Dates app, I have been able to manage expiring inventory so much more efficiently than before. Being able to sync inventories including bundles with Shopify is so helpful. Support by Skye has been phenomenal. During a quick call, he understood exactly what I needed and delivered it quickly. I highly recommend this app to any shop selling merchandise with expiry dates.
I can't emphasise just how amazing the support team (Tim) has been with this app. I have spent months looking for an app that allows me to track batch numbers across orders and the blocker has always been bundle products. Product Expiration Dates was able to resolve this for me and everything that I have been looking for is now available. The app works brilliantly and the support is A+++.
The collaboration with Screenstaring has been a success and the final result is spot on. Screenstaring has been a committed partner who has taken ownership of our desires and challenges, if only all companies were so flexible and competent -we can only recommend a collaboration with them!!
We use the app to manage batches and to be able to find orders in case we have to recall a batch. The app can do much more like give discounts before the goods expire. The support is always very helpful and has a fast reaction time.
The app have lot of bugs and we had to be the QA of this app to let them know of the problems they have or functions that must be added to the app. For example, this is not compatible with orders that are placed for store pickup (native function of Shopify) as stock is discounted using the main warehouse of the e-commerce and not from the branch. Something basic. I tried to book a call with support team, because writing English was not good and did not understand what they were saying, but devs or support team kept writing me in a illegible English.
Our team is a bit puzzled by this review:
1) When using our Inventory Push feature you wanted the app to set on hand inventory quantity instead of available inventory quantity. We implemented this new functionality for you for free, out of the kindness of our hearts. During the review phase (is this what you're calling "QA"?) we agreed to add some additional functionality that you requested at no cost.
2) We have many customers using our app for store pickup without any problems. If an order is placed and has a fulfillment location we assign expiration dates from that location. Your "store pickup" orders did not have a fulfillment location so they were assigned the soonest expiring inventory from across all locations, per the configuration. We explained this situation to you (as did Shopify support) and offered alternative solutions.
3) We spent months communicating with your shop in English without any issues. We are all native English speakers. We are also happy to meet via video chat. We do it all the time. We proposed a time for a video chat and you never responded. Odd. If you prefer to communicate in another language please let us know and we will try to accommodate.
4) The level of support we provide is something you will not get with most Shopify apps. If one checks our reviews across all our apps they will see the exemplary level of customer support we provide to our users 7 days a week.
