EXPO ‑ Extra Product Options
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Reviews (61)
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Easy to use, and work well. Thanks for your help
Super App, toller, rascher und sympathischer Support
Found everything I needed in this app. What really impressed me was the support team's quick response time and their ability to address my concerns efficiently.
App muy recomendable. Nos ha facilitado el trabajo para que nuestros clientes elijan sus muestras. Atención al cliente perfecta.
Fantastic support. Even if I have a free account the support team solved my problem in less than an hour. The app is easy to use and full of features. I would have rated it six stars if possible!
Bruno
Really great add-on and excellent support. Mia, Bruce and the team took care of issues really quick and got everything working smoothly. Highly recommended!
After trying 10 other apps this one works perfect. Had some issues with the check out process, support fixed this for us directly! PERFECT!
Nous nous sommes rendu compte que sur presque toutes les commandes avec prénom customisé (ça remonte jusqu'au mois de juin), le client a payé 0€ au lieu de 3€ à cause d'un problème avec l'application EXPO... (pas résolu à ce jour).
Cette application nous a fait PERDRE de l'argent (70€) au lieu de nous en faire gagner.
Et depuis qu'on l'a, il a eu de nombreux bugs et problèmes qu'on a du leur faire remonter afin qu'ils les solutionnent.
En clair, je ne recommande pas pour le moment. Il y a des progrès à faire.
Hi Elmoritz,
I'm sorry that you are not having a great experience as expected.
There are a variety of factors contributing to the outcomes of checkout details. And it appears that the EXPO app alone couldn't get all the issues resolved.
I hope you can find another app that fits best with your goals.
Anytime you get back to SeedGrow apps, we'll always be here to assist you along the way.
Best regards,
SeedGrow Apps Support Team
J'ai dû désinstaller cette application car celle-ci vole les infos des clients et pose un problème de sécurité important. J'ai vu ainsi mes accès à mon compte Google Ads et Google Merchant Center bloqués à cause de cette application. JE NE RECOMMANDE PAS
Hi,
We’re terribly sorry that you're not having a great experience with our app.
To clarify those issues:
We use Checkout API to create extra product options, which results in order tracking not appearing in Google Analytics and other sales reports. This is a known behavior, and that's why there are many analytics apps built to help with this kind of connection and tracking enhancements.
But best I can tell, we don’t ask for your customers’ information or store them in any way.
We have sent a ticket to Shopify Dev portal to ask for some known cases in which app access scopes may influence Google Shopping account. It could be that there are some sort of requirements for the merchant account, which causes the store to come into violation of. My best advice here is to reach out to Google Merchant support for further context. It can be a false detection.
Thank you so much for your understanding.
All the best,
SeedGrow Apps Support Team
Great app and great service. I recommend the app. We use it to gather user details for custom products and bundles.
Hi Frivannsliv Shop,
Thank you so much for your kind words!
Have a fantastic day ahead,
SeedGrow Apps Support Team
