Exportify: Custom Order Export

I have no choice but only left a review.
1st, they usually replied to my email in 1 day, but it's already 2 days since I emailed them about the bugs. 2nd, it stated they can export any status of the orders, but when I did, the file does not include the refund and partial refund orders. 3rd, We paid $20 for the app so that we can export the actual amount and currency that the customer paid. We do this Only 1 time EVERY MONTH, they charged us $20!!!!! Now the app does not work at all and I also asked for a refund, it seems they kept ignoring my email and never respond.
I wish I could give them 0 stars if possible.

Super helpful customer service, Aaron was happy to make multiple edits to ensure our spread sheet was just right, thanks!

Great app. Minimises the chance of errors during ordering process, saves a bunch of time, and support to customise the exports is fantastic.

This app is excellent!!! And, the Support is quick, efficient, and simply the best!!! I highly recommend this app to all Shopify users !!!

APP WORKS WELL, AND WHEN WE NEEDED SUPPORT AARON WAS ABLE TO ASSSIST QUICKLY AND EFFECTIVELY! I RECCOMEND

Exportify is life saver app! Chris helped us a lot for us to setup properly for our store! Thank you so much!

Very helpful personalized service to help us format order exports to fit our unique shipping needs.

excellent - customized to my needs , great support, works super. Highly recommended

Pretty solid customization of exports available for daily pushes! Helpful and responsive team can get anything you need set up.

Super helpful tool to organize and simplify order exports. It has been a game-changer for my meal delivery company. Highly recommend!