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I used this for importing crowdfunding campaign orders, and I must say... this was a LOT of work.... Creating the mapping should be more easier in my opinion. Was so daunting and required a lot of reading. Should be pre-selected automatically. Should be more intuitive and visually understandable. It took me more than 15 hours to set things up, did test-imports about 10 times, tweaked settings, and I still made mistake on the actual import! (Yes, my fault after all but I had to manually fix them until 4am) Not sure if I saved time or spend more time and money with this app.
And I feel test-imports should not cost the credits. IT'S A TEST! Until you feel confident the settings are right, you shouldn't feel stressed about losing the credits. I still have couple more rounds to import so I hope I won't screw up next time.
If you are using this app for one-time import, I am telling you now, it is gonna be a lot of work. If you are not a good reader....good luck.
Thank you for your feedback! We love hearing from merchants especially if they are pointing out ways for us to improve the app. I sent you an email so we can better understand the struggles you've had. I would also love hearing your suggestions on how we can make the mapping process easier!
I wanted to point out a few things. First, we have a support team that's here to help. We encourage merchants to reach out to our help staff who are here to help you with the mapping. You can reply to the email I sent if you still have further questions and we can help you make sure the mapping is configured correctly.
I also wanted to let you know that you don't have to pay for test credits. We give you 50 credits for free that can be used for testing. When you delete any imports, the credits get added back. This way you can test as much as you need before doing a full import. We have this documented in all of our materials but I'll look for more places to put this in the app so it's clear. Thank you for bringing this up!
Thanks again for the feedback and please feel free to reach out or reply to the email we sent as we're happy to help you further if you need it!
Ralph
Co-Founder and Developer
seemed great, but minimum credit purchasable is 1000! i only had 100 orders to import, but don't want to pay $75 for no reason!
Thank you for sharing your feedback. I’m sorry our standard credit packages didn't align with your specific needs. Our packages are designed for merchants running larger imports, which is why our minimum starts at 1,000 credits.
We reached out via email to offer a custom pricing option for your smaller import, and we are still more than happy to help you find a solution that works for your business.
I used this app to migrate all orders from an old obsolete Shopify POS account, following the introduction of multi-location inventory, to our current Shopify account.
Great support team who assisted with all stages in the process; from the data mapping to crisis management when I overlooked the impact of not automatically archiving the imported orders.
Very happy with the app and the results from using it. Can't thank Ralph enough for all his help.
Do not make the same mistake as myself and overlook the chain of events triggered following the import of these "new" orders if not automatically archiving. Our first attempt at the import of nearly 3,000 orders, started to affect inventory and order management, triggered automated order confirmation emails, product reviews etc.
The only issue we had with our second import attempt related to refunded or partially paid orders. As these were not fulfilled and paid, they were not automatically archived following the import.
I needed to transfer my customers and orders from one Shopify store to another, and EZ Importer gave me exactly what I was looking for! In addition, Ralph (co-founder and developer) was extremely responsive and helpful in answering any questions I had along the way. Strongly recommended!
We tried other apps without success, for a migration from magento to shopify.
EZ Importer is absolutely the best if you needs right orders value and right reports from analytics.
We are in progress for 20k orders migration after a deep test, using documentation and support via email.
Recommended
Great app, great support, 6/5 stars! Thank you Ralph :)
I would give 10 stars if I could! Excellent support, really fast to reply and actually Ralph got in touch even before I did :) He also cut me a great deal on the credit as I had to import a lot. Excellent product and service.
The five stars are for Ralph. We migrated 13 years worth of orders from our previous platform (Nexternal) which involved a ton of work and troubleshooting on our end massaging data output from the old system before it would be anywhere near ready for import. We hit some unexpected snags, including overlooked technical problems in some of our source data. Ralph was always very prompt and helpful and courteous as could be, beginning to end, despite all the challenges our project posed. He spent more time on it than I ever could have expected.
Used this app for a very large order import. Incredibly helpful, knowledgeable and quick to respond. A pleasure to work with. Everything went wonderfully smoothly.
This app seemed intimidating at first but with the great resources and support from Ralph and the HighLevel team I was able to test and re-test to ensure our entire order history data got uploaded to our new Shopify platform successfully. I was very thankful for the resources and support this team provided. Above and beyond! Highly recommend.
