EZ Preorder & Back In Stock

Not compatible with Pixel Union Empire theme which is a major theme. In order to have the "Built for Shopify" designation, the list of incompatible themes is extremely lengthy. Unable to use the app unless we migrate to a new theme on the compatibility list.

Updates:
Nov 12, 25
The support staff were extremely helpful in trying to rectify the issues. Promptly integrated a new feature to sync which has made it easier to sync new variants without having to redo lots of work. The only reason for 1 less star is because the glitch caused initially is still undetermined to why it happened which cost us many hours to fix. Regardless, it is now rectified and we appreciate the support and attention to detail.

Posted October 5, 2025
lots of glitches, and I'm not the only one experiencing it based on other reviews! have to conistently redo it all the time. will not show variants 50% of the time, and have to go through many hoops to get it done. not happy at all and considering switching.

Stopped working, very buggy, many issues, after a year of using, i've finally had to give up as just doesn't work anymore. I set the variants I want for pre order, but instead it changes every vairant on that product even though those variants aren't in their list, is the most recent issue, this app has issues time and time again, save time and stress and just go for another.

I rely on this app to presale my product when it is out of stock. It keeps my store going 365. If an issue arises, Julian is able to provide support promptly to get it resolved. Would recommend!

It doesn't work with any product that has variants. I sent them an email with the exact bit of code that just needs to be added to their pre-order button (which should be something I can add myself in the custom CSS settings), but they refused, and told me I should change my theme to one of their approved themes.

I mean, obviously I'm not going to change our entire store's theme to get their simple app to work... that's a given. But I was shocked at their response. I have been using Shopify apps for ten years (maybe more?) and I am always delighted at the responses I get from other app developers, who are more than happy to tweak a bit of code to get their app working for you. Not these guys! They just don't care.

What a silly app - I think I will just go in and write a bit of liquid code to change the button name to 'pre-order' if the product is tagged as a pre-order, then click the button for shopify to keep selling when the item is out of stock. This should be simple enough, and then I don't have to pay EZ PreOrder $$ every month for their lazy attitude.

Was looking for a high quality, yet affordable option to offer pre-orders as soon as an item went out of stock. EZ PreOrder to the rescue! The base subscription let me do everything I needed to do, but the middle tier packs a punch with amazing bulk management. The functionality ticked A LOT of boxes.

- ability to set specific items to be pre-orders
- ability to change "add to cart" button text for pre-orders
- show a special message above the buy button for pre-orders (can be customized on a per item basis or managed in bulk)
- ability to choose when to dynamically turn something into a pre-order, i.e. only after stock hits 0
- ability to show a pre-order badge on collection grid thumbnails
- ability to visually customize the the badge
- preorders auto tagged with "preorder"

**ONLY SUITABLE FOR 20 Variants**
I was really excited when I paid and installed the app but unfortunately it only allows 20 variants, even in the paid versions. As I run a clothing brand, this did not suit my needs. I have over 80 variants on some styles.

It worked great on the first few products/orders, but when we tried to add it to another product, the pre-order button showed up, but shows an error when the customer clicks it. So definitely try clicking that pre-order button before you share the link with customers!

There are a few bugs in how this app works with Shopify on the display side, but seems to work well on the order/financial side. You may have to play with settings on the product side to get things to work properly. Be sure to test it all the way prior to launch. Once it's all set up, seems to work well. Currently using this on 5-6 products for a few weeks.

My experience with EZ preorder has been great. As a growing brand that needs to leverage the power of preorders this app has truly helped me to think about growing my brand from a practical standpoint, especially when dealing with minimum order quantities. The best part is the customer support. They were there to answer all of my questions!

Did not work.
Uninstalled, but it permanently leaves a "back order" message on my product page.
I cannot find a way to remove that. Very frustrated.

I also just contacted support and the email bounced.
support@casualecommerce.com