Reviews (182)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a smooth, reliable shipping and returns solution that scales to high order volumes and replaces tools like Unicommerce. It automates labels, invoices, courier assignment, tracking, NDR, returns, COD reconciliation, and Shopify status updates, cutting manual work and RTOs. Many highlight branded tracking pages, WhatsApp/SMS/email notifications, and logistics insights, and consistently praise fast, proactive support via WhatsApp.

Edited July 10, 2020

The App charges for all the orders irrespective you generate shipment label or not... In logical case, the charges should be based on the labels created.
Let me give you an example: I have an order which requires hand delivery and I don't need to generate labels. Moreover, there is nowhere mentioned on the App store that the charges are for orders synced not for labels.

Apart from this hidden charging information, the features are good.

Limpkin
India
23 days using the app
Shipway replied July 10, 2020

Thanks for your feedback, we will consider this and let you know.