Reviews (23)

Overall rating
3.2
Counts per rating level
  • 61% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 26% of ratings are 1 stars
March 2, 2026

Was having issues with my Meta pixel not tracking purchases correctly. Installed FBtrack and support checked everything for me. Turns out I had duplicate events. They fixed it quickly. Working fine since then.

Vital Depot
United States
5 days using the app
Shark Byte, Inc replied March 2, 2026

Hi Vital Depot team!

Thank you for sharing your feedback! It means a lot to us.

We're happy that you're satisfied with the app and support.

Best regards,
FBTrack Team

March 21, 2024

This was the easiest set up! I spent days trying to figure it out until META AI helped me get here and I just followed the steps. I was able to do it all in under 10 min.

Pure Bambinos
United States
7 minutes using the app
July 11, 2019

Fbtrack is really awesome. The fact that it allows to add a pixel per collection is really game changing when it comes to ad campaigns optimization if you have multiple niches or even just multiple products for different demographics. Support is also one of the best in the Shopify app store. I had contacted them about an unknown Facebook pixel that I found on my store, and they helped me identify that app that added it

Mobile Mattress
Australia
1 minute using the app
Edited July 24, 2019

I first used this app for 3 days and my tracking numbers went crazy, but after I talked with them support, I understood that I hadn't follow them instructions. I had to delete my Pixel from shopify store and put that into the FBTRACKING Pixel. Now I have installed 4 backup pixels (including the original) and the Pixels fire perfectly and the numbers shows exactly.

Great support and customer service, I switched to premium version.

Brayanna™
United States
5 days using the app
August 24, 2019

I was having trouble with my Facebook Pixel so I installed this app. I'm glad I did. The App is great but what's better than the app is the support, super helpful and helps solve any issues and answer questions. Happy customer, Thanks guys!

Bamboo Bungalow
Australia
3 months using the app
April 2, 2020

This app out is definitely worth it, It's pretty affordable, and does the job very well. They even helped me identify which app added an unknown pixel to my store

Clean Living Company
United Arab Emirates
1 minute using the app
September 16, 2023

This app is awesome.

Mandy and Co
India
2 days using the app
March 31, 2024

gostei bem instruido

angelo gabriel
Brazil
About 17 hours using the app
April 30, 2023

So far so good and easy to install the new pixel. Easy to use tutorials and directions. Look forward to seeing it in action.

Book and Bear
United States
20 minutes using the app
November 17, 2019

System is very easy. Not complicated at all to use. Great app to track all your audiences. When you need assistance, the customer support is responsive enough to help you. Overall, it is a very good app.

Hottie Minks LTD
United States
About 23 hours using the app