Flexify: Facebook Product Feed

Flexify: Facebook Product Feed

Reviews (156)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term solution for syncing Shopify catalogs with Meta and other platforms. They highlight easy setup, strong performance, and flexible feed control for Facebook, Google, and Pinterest, including product sets, supplemental feeds, and market/language‑specific feeds. Many appreciate reduced manual work, a useful free plan, cost‑effective paid options, and fast, patient support that often helps with Facebook and Google issues.

Edited June 23, 2020

The product works well and does what it says it will do. The issue to be careful of is not so much the product, however that going into using this, you still need to understand what it can and can't address.

Remarketing and the broken standards between Facebook and Shopify and Google aren't magically solved by using different feed apps. They can help tremendously - though you will still need a broad understanding of what is needed and what the various limitations are to ensure success.

Highly suggest also looking into support from digital marketing experts as well to fully scope out the challenges ahead and what can and can't be done to integrate the many systems and platforms out there.

Number 9 Fashion
Australia
27 days using the app
Flexify AG replied June 18, 2020

Hi Number 9 Fashion,

This is Daniel from Flexify. Thanks for your valuable feedback, and we 100% agree - it is tough navigating the different platforms and a digital expert is always helpful to really get the most out of an ad campaign.

December 14, 2018

great app, great service ............................................................................

INK KONG
Mexico
Almost 2 years using the app
April 13, 2019

Great app, very easy to use - and the customer support is outstanding! Very responsive and helpful! Highly recommended!

Moon Magic
Singapore
About 2 years using the app
Edited January 29, 2020

app seems to work now thanks to the support.
unfortunately it still have some issues as all products have no google_product_category

Thaluta
Thailand
About 4 hours using the app
October 1, 2019

Fantastic apps, and great customer service! Our product catalog feed wasn't working, and Flexify fixed it promptly with speedy replies :)

Waxit Car Care
Australia
Over 2 years using the app
October 10, 2019

Amazing product & Support. I could not run successful digital marketing campaigns without this application. Thank you for your continued support and optimizations.

Velvet by Graham & Spencer
United States
7 months using the app
Edited March 4, 2019

Works like a charm. Helpful support when I ask a question that is not in the docs provided. DPA is where it is at! Now If I could review the shopify review process...

Ole Originals Clothing Co.
Canada
7 months using the app
October 20, 2021

I'm very upset with the customer support. With more complicated Shopify stores they cannot help very much as they continue to give generic advise that does not even apply to our catalog.

2020AVE
United States
Almost 2 years using the app
Flexify AG replied October 23, 2021

Hi 2020AVE,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net

August 10, 2019

Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.

Juri Elle
China
11 days using the app
Flexify AG replied August 10, 2019

Hi Juri Elle,

This is Daniel from Flexify. Sorry to hear you are having trouble.

This sounds like a common configuration error that can easily be fixed. However only you can do it from your side since it has nothing to do with our app.

Please do not hesitate to reach out for help @daniel.heier@flexify.net

July 19, 2018

Can't upload feed to facebook catalog since it times out everytime. Even when you try to split into smaller collections it times out. Tried reaching customer service multiple times with zero response.

Lsm1
United States
About 23 hours using the app