Flexify: Facebook Product Feed

Flexify: Facebook Product Feed

Reviews (156)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term solution for syncing Shopify catalogs with Meta and other platforms. They highlight easy setup, strong performance, and flexible feed control for Facebook, Google, and Pinterest, including product sets, supplemental feeds, and market/language‑specific feeds. Many appreciate reduced manual work, a useful free plan, cost‑effective paid options, and fast, patient support that often helps with Facebook and Google issues.

March 2, 2026

Flexify keeps pulling in the wrong featured image and there's no way to change it.

Little Torch
United States
8 months using the app
Flexify AG replied March 9, 2026

Hi! Thanks for your feedback. Flexify doesn’t randomly select featured images - they are determined by the product images and configuration in your Shopify store. If something looks incorrect, please reach out to our support team and we’ll be happy to help you check it.

January 22, 2026

BALTHAZAR BEL HASARD
France
About 1 hour using the app
Flexify AG replied February 2, 2026

This review was left without any written feedback, and we could not find any prior contact from this user. We are always happy to help and encourage anyone experiencing issues to contact our support team!

January 7, 2026

Pior app que ja vi, dificil, sem suporte, horrivel

DU EXU | A fé estampada honrando nossa ancestralidade
Brazil
2 months using the app
Flexify AG replied January 12, 2026

Lamentamos saber disso. Nossa equipe entrou em contato várias vezes para ajudar, mas não recebemos nenhuma resposta. Ficamos à disposição assim que houver retorno.

We’re sorry to hear that. Our team reached out multiple times to offer help, but we never received a response. We’re always happy to assist once we hear back.

October 10, 2025

Horrible customer service and support.
I first had the app installed because I used Marpipe.
I've run into multiple issues recently, which there support just don't understand. Tried to explain multiple times, but failed to accomodate a 5min video hook up so I could go over it in detail.

PK9 Gear
Australia
Over 1 year using the app
Flexify AG replied October 12, 2025

Hi there,

We’re sorry you felt frustrated. Our team responded promptly, shared setup guidance, and asked several times for the details needed to identify the issue, which were never provided.

As a small team, we handle support via email to keep communication clear and fair for both sides. We always aim to resolve issues constructively, but requests made under threat or pressure aren’t acceptable.

We’re still happy to help if you’d like to continue cooperatively.

October 7, 2025

Customer service was quick and very helpful.

Simple Modern
United States
Over 1 year using the app
September 12, 2025

Great product feed to sync your Meta catalog. Support is top notch!

Rockstar Original
United States
Over 6 years using the app
August 21, 2025

We installed Flexify across multiple stores. At first it felt overwhelming, but their support team literally walked us through every step. They made sure our setup matched our needs. Rare to find such helpful support these days. Really appreciate them!

MMU - Molana Muhammad Usman
Pakistan
1 day using the app
October 9, 2024

The app meets my needs, and the customer service is very patient and helped me resolve the issue.

LaserPecker.net
United States
About 1 year using the app
June 19, 2024

This app works fine. Their customer service is very responsive and resolves issues efficiently.

Madepants
Hong Kong SAR
Over 2 years using the app
May 28, 2024

the app works great. it's cheap and works exactly as described. Aby their customer support was really helpful with my questions

Dr. Woof Apparel AU
Australia
About 1 month using the app