Reviews (27)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
January 2, 2025

Very prompt in answering questions. Surya S. was helpful in addressing my issues.

Gipci LLC
United States
About 1 year using the app
January 24, 2024

Great app and excellent support! Surya was quick in helping us resolve the issue and the service was amazing. Highly recommended!

Beyond Apparel
Canada
7 months using the app
November 1, 2022

I am thoroughly impressed with the level of communication and customer service that I have received from Digital Products Labs. Every interaction I have had, from the initial inquiry to the follow-up service, has been professional and courteous. You have exceeded my expectations, and I would highly recommend your company to other business owners. Thank you for your excellent service!

Go Natural 247
United States
4 days using the app
Digital Product Labs replied November 2, 2022

Hi Go Natural 247, thank you for your wonderful review. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you.
You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.

Edited April 10, 2026

Great intergradation support

Sweetish Wholesale
United States
2 months using the app
October 14, 2025

It is truly a great app; their support is very ethical and fast.It is truly a wonderful application. Their support team has great ethics and is very fast. I am really grateful for their help in understanding the features and custom elements in the app, as well as in solving issues related to app connection and modifications. Thank you.. I will write another review once I finish completing the steps soon.

IVORYNN
United States
4 days using the app
September 17, 2025

easy to export products

NEM Designs
United States
12 months using the app
December 3, 2024

Very knowledgeable and helpful

Happy Barb
United States
5 months using the app
September 20, 2022

The integration between Faire and Shopify went pretty smoothly.
The few bugs or questions I had, were quickly solved by the support team - A big thanks to Darpan, who responded very promptly to my requests.

camcamcopenhagen.com
Denmark
22 days using the app
Digital Product Labs replied November 2, 2022

Hi camcamcopenhagen.com, Thank you for your review on Faire Integration & Sync. We are super glad that we were able to listen to your queries and help you connect Shopify and Faire.
Please let us know if you have any questions, and we will reply as soon as possible.

June 27, 2025

Great attention Hem!

Pierre Belvédère
Canada
About 21 hours using the app
May 6, 2025

I only have one location where my inventory can be used for online orders. This app incorrectly lists my TOTAL inventory for items, not the inventory from locations used for online orders.

So now I have to decide if I should stop having all my bookkeeping in one place because a developer went "total!" instead of writing one line of code to add up the totals of the available locations only.

Also, I could not get help in the chat.

Toccata & Fougère
United States
29 minutes using the app
Digital Product Labs replied July 2, 2025

Hi Toccata & Fougère,

We have added the feature for multi-location support. Please get back to our support team so we can give you a walkthrough to ensure all is setup satisfactory.