Reviews (196)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is extremely easy and fast to set up, delivering highly trusted “how did you hear about us?” and first‑touch attribution data. They use it to optimize marketing mix, budgets, CRO, and product strategy, plus NPS, product feedback, and charity flows. High completion rates, strong dashboards, flexible styling, and powerful integrations stand out. Support is described as elite, strategic, and very responsive.

November 1, 2024

We love Fairing! As a small lean team, this has been a fast and effective way of learning more about our shoppers and their preferences within a matter of hours. And their customer service is great. Highly recommend!

Because Market
United States
7 months using the app
October 31, 2024

Simple to use, but it has some really sophisticated features if you want to dig below the surface.

Very active development team too, so there are always new updates and improvements. Can't wait to see what they add next!

Bedfolk
United Kingdom
Over 4 years using the app
April 24, 2024

Super easy to setup and use. You can be collecting post purchase data in less than 10 min

Better Way Health
United States
14 days using the app
April 17, 2024

Great app that was extremely easy to integrate into our thank you page. Questions are easy to create and update. No complaints!

SUPER73
United States
About 1 month using the app
March 1, 2024

Easy to use, integrates with everything, useful for a variety of measurement purposes.

Dolls Kill
United States
About 1 year using the app
February 26, 2024

We've been using Fairing for a variety of post-purchase survey question types for ages and we love it! Great team and super easy to use

Jack Archer
United States
Over 1 year using the app
September 29, 2023

Super easy to set up and manage and the team offers excellent and timely support. Highly recommended!

To'ak Chocolate
United States
Over 1 year using the app
August 3, 2023

Easy, simple to use, and powerful.

Insane opt-in rates.

Love the insights you can pull from these post-purchase surveys and attribution gaps you can fill.

The Only Bean
United States
6 months using the app
May 2, 2021

Very solid app. Great insights from customers who are fresh with a new purchase or return purchase.

Broya
Canada
6 months using the app
July 19, 2019

Super helpful app! Enquire has been great to understand attribution and gain insights from customers.

Buffy
United States
About 1 year using the app