Trusted Help Center & FAQ

Trusted Help Center & FAQ

Reviews (92)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 8, 2024

We at GhamaHealth are thrilled to share our positive experience with FAQKing. Their app has been an invaluable tool for our team, streamlining our customer service processes and significantly enhancing our efficiency. The user-friendly interface and robust features have made managing our FAQs a breeze.

Special thanks to Vik for his exceptional service. He was quick to respond to our queries and resolved any issues we faced with remarkable speed and professionalism. His support has been instrumental in ensuring that our transition to FAQKing was smooth and hassle-free.

We highly recommend FAQKing to any business looking to improve their customer service and FAQ management. Thank you, Vik and the FAQKing team, for your outstanding support and service!

Sincerely,
The GhamaHealth Team

Ghama Health
Australia
5 months using the app
March 25, 2024

Customer support chat is very responsive and willing to dive into odd problems specific to our store.

Also, we really like having the ability to assign product FAQs by product type, vendor, collection, etc. So much faster to assign than our previous FAQ app that made it a much more manual process.

American Forestry
United States
10 days using the app
January 15, 2024

Great customer service! App is well built and easy to customise. Plenty of options where other apps only provide minimum amount of FAQs entries and then make you upgrade for more. No lag either. Happy with my choice to change to FaqKing!

Amy Mercer Photography
Australia
About 4 hours using the app
December 13, 2023

We have been searching for a PRODUCT FAQ to integrate into our theme and we finally found a great option with FAQKing!
We are able to fit it into Theme 2.0 into an accordion and customize the text, padding and a bunch of other options. We also go some support when we could not figure out a couple of things that ended up being easy fixes. This is a great app!

Blue Skies Drone Shop
United States
7 days using the app
November 21, 2023

I think this is the first app I have installed that acutally has a reasonable free plan. You get great customization for your FAQ and the support was fast and smooth. And this is all on the free plan! Still trying to wrap my head around this. I can recommend this to everyone.

Manicken
Sweden
3 days using the app
August 18, 2023

Awesome FAQ app! Easy to create questions + answers and customizable with options to include links, bullet points, images and more! Easy for customers to navigate and find the answers they're looking for. 5 stars

Atlas Preservation
United States
About 2 years using the app
February 23, 2026

I've been very happy with this app. Our FAQs look simple, yet professional. I'm not a computer expert and I was able to set it up with a little help from customer service. Highly recommend!

Legacy Court Supply
United States
29 days using the app
February 17, 2026

E.X.A.C.T.L.Y. what I have been looking for.

A great and flexible app which provides an FAQ scheme at a global and component level.

Not to forget the great support from Vik !

Thank you

MIYA
France
About 17 hours using the app
February 4, 2026

Needed help with the layout, the chat feature was perfect, got the issue resolved in less than 5 minutes.

Suits You Competition Suits
United States
About 11 hours using the app
November 1, 2025

Really great support from th developers when looking at getting a ustome placement for a product FAQ. Superb service!

Chemical Dependency Lab
United Kingdom
8 days using the app