Reviews (390)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for automating Amazon MCF from Shopify across multiple regions and sales channels. They highlight reliable FBA inventory sync, accurate virtual bundle and SKU mapping, and flexible routing rules between Amazon and 3PLs. Real-time shipping rates, delivery estimates, and hidden Amazon branding at checkout are appreciated. Many say it’s easy to set up, “just works” long term, and praise the fast, knowledgeable, proactive support.

April 7, 2025

Great customer service! Had some issues while setting up, was fixed in no time

KSESTOR
United States
About 20 hours using the app
March 13, 2025

This great app! Made some mistakes on setup too and reached out to support, Cara was lifesaver and had the flow up and running correctly in no time! The recorded walkthrough on my store highlighting issues & fixes was so helpful.

Feeling Wonky
United Kingdom
About 1 month using the app
February 19, 2025

I can't say enough good things about my experience with ByteStand's customer support, especially Cara! She was incredibly patient, knowledgeable, and thorough in walking me through the entire app setup process. From configuring fulfillment settings to ensuring my products synced correctly, she made everything seamless and easy to understand.

Cara went above and beyond to answer all my questions, troubleshoot issues, and provide clear, step-by-step guidance. Her professionalism and friendly demeanor made what could have been a complicated setup feel effortless.

If you're using ByteStand and need assistance, you're in great hands with Cara! Highly recommend both the app and their top-notch customer service.

Thank you, Cara, for your outstanding support!

Sean & Val
United States
27 days using the app
February 14, 2025

I would recommend Bytestand with others since it helps us have a smooth fulfilment the customer support is really helpful!

BASE ROOTS
Sweden
4 months using the app
January 30, 2025

Great customer service from their team member Cara. Very fast and helpful. Made the program super easy to use!

Re-Up Recovery
Canada
11 days using the app
December 25, 2024

The amazing app works smoothly and super fast. Cara helped us with everything we needed. I highly recommend both solution and support

Jean Rachel Jewelry
Israel
8 days using the app
December 20, 2024

I join the chorus of people singing the praises of Cara, ByteStand and the ByteStand team. The app itself is seamless, intuitive and effective, it does exactly what it's supposed to do and does it very well. As for the support, I cannot say enough about Cara and the incredible (lightning fast, kind, thoughtful, easy to understand) support she provides, it is truly next-level and she goes absolutely above and beyond. You and your store would find yourself in very good company with the ByteStand app and Cara (and their behind-the-scenes team).

Wallis Johns
Canada
12 days using the app
December 16, 2024

Cara's customer service is top notch. I like that they respond very fast to issues. Love the app

Dessie Shop
United States
Over 2 years using the app
November 20, 2024

Fantastic! And their customer service is top notch. Thank you, Cara!

Beverly Hills Global
United States
Over 2 years using the app
October 21, 2024

Aside from how much this app helps us sync our inventory between Shopify and Amazon, the customer service is by far the best thing of this app. They respond in a blink of an eye. I'm super grateful with them.

Hot Chocolate Design Canada
United States
Over 1 year using the app