Reviews (665)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

March 2, 2023

Good support to help and resolve issues. We have been using the app for more than 2 years now. Would recommend.

Organic Verdana
United States
Over 2 years using the app
PluginHive replied March 3, 2023

Dear Organic Verdana,

Thank you for recommending "PH Ship, Rate, and Track" for FedEx. We are happy that we were able to match the FedEx shipping rates at checkout, as per your requirements.

Please feel free to reach out to us if you have any questions in the future. We will be more than happy to help you out.

Best regards,
Team PluginHive

March 28, 2023

App works great! Customer Service responds quickly. Easy to use. I've had a great experience using this app.

CityRestore
United States
12 months using the app
PluginHive replied March 28, 2023

Thank you for your positive review! We're happy that we were able to help you with printing FedEx shipping labels easily and fulfilling your orders using the right packaging methods.

If you need any further assistance, please don't hesitate to reach out to us. Our team is always available to help.

Regards,
PH Ship, Rate & Track App Team

December 6, 2021

useful app and best customer service ever! i would recommend to use this app, no more hand writing for orders :)

Sol and Tierra
Israel
5 days using the app
PluginHive replied February 16, 2022

Thank you so much for leaving us a review. Your feedback means a lot to us and we’re glad the app is meeting your requirements.

May 2, 2022

I used the app and it solved all my shipping concerns and links to my current fedex account. very simple to use.

Health4LifeNow
Canada
About 2 hours using the app
PluginHive replied July 20, 2022

We are glad to know that the app helps simplify your shipping process. Thank you for leaving us positive feedback. This means a lot to us.

April 3, 2023

We were able use FedEx one rate boxes with our account at the order checkout for fulfilling orders with this app

PRIMECOMTECH
United States
Over 1 year using the app
PluginHive replied April 3, 2023

Thank you for taking the time to leave a review. We are glad to hear that you are using our FedEx Shipping app for streaming your shipping.

We appreciate your business and look forward to serving you again in the future.

Best regards,
PH Ship, Rate & Track App Team

March 30, 2021

Anusha is very helpful to help me set the plugin. The support team is very friendly. It's easy to print the label

Global Dental Shop
United States
About 1 hour using the app
PluginHive replied April 8, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

July 26, 2022

App is great and support was amazing. Highly recommend if you have negotiated rates and have different box sizes.

Terrene Tires
United States
20 days using the app
June 28, 2023

Manohar was very helpful! A pleasant experience! There was lots that needed to be changed and all went smoothly!

Donkey Long Tong | USA
United States
About 12 hours using the app
September 9, 2020

Great app! Super fast response time with their support as well. Really impressed with how fast they got back to me.

Simply West Coast
Canada
4 months using the app
January 3, 2022

Prathyusha was such a help when it came to establishing my account. I appreciated the customer support I received.

Monica Curiel Art
United States
About 4 hours using the app